Business Development Representative – Healthcare Solutions

Overview TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users. Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in. The Role We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization. This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth. What You’ll Do Identify and engage net-new brokers through cold calling, email, social media, and industry events Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs) Qualification & Discovery Conduct initial outreach to assess interest, fit, and opportunity potential Uncover broker pain points and determine alignment with TouchCare’s solutions Schedule discovery meetings ("demos") between qualified brokers and Sales Success Consultants (SSCs) Collaborate on messaging and meeting preparation to ensure seamless handoffs Lead Nurturing & Relationship Management Maintain ongoing engagement with SQLs who are not yet ready to meet Re-engage dormant broker relationships and keep TouchCare top of mind Business Intelligence & Insights Capture and share broker feedback and market insights with Sales and Marketing Track all outreach, engagement, and activity in the CRM for visibility and alignment Cross-Functional Collaboration Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement Share feedback and collaborate on campaigns, events, and outreach initiatives Revenue Contribution Drive qualified pipeline and support company growth by fueling sales with high-quality leads Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue Track performance against KPIs and continuously identify opportunities to improve conversion rates Who You Are A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust A self-starter with 2–5 years of sales or business development experience (B2B preferred) Experienced across the full sales funnel — from prospecting and qualification to booking meetings Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach Highly organized with the ability to manage multiple priorities and calendars Passionate about helping people, building relationships, and making a real impact Motivated by goals and performance metrics, with a track record of meeting or exceeding targets Experience in the benefits, HR, or employee healthcare space is a strong plus Why Join Us? Professional Growth: Gain exposure to diverse accounting functions and portfolio company management. Collaborative Environment: Work closely with a supportive team that values your contribution. Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office. Location: Stamford, CT Work Style: In-Office #J-18808-Ljbffr