Account Executive

Auction Direct Transport is one of the fastest growing automotive transport brokerage companies, specializing in the shipping thousands of vehicles all over the United States every month . Founded in 2018, Auction Direct Transport (ADT), based in Mesa, AZ, provides vehicle shipping solutions for automotive dealers and auctions, using a single point of contact service model to ensure excellent service is provided for our dealer and auction partners. In addition to our client staff, our team includes in house dispatch and support for our customers and carrier partners. We are a small, close-knit team that delivers for our customers. The culture at ADT is a key factor to our success, so we seek out strong, dynamic people that strive for excellence at every turn. ADT is a business unit within Montway LLC and reports into Montway . Job Responsibilities: Ensure 100% customer retention for your defined book of business Proactively identify key risks within your book of business Grow accounts through location expansion and driving adoption with partners Identify opportunities to cross-sell related products by working cross-functionally to expand your accounts Proactively plan and communicate with your book of business through outbound phone calls, monthly reviews, and ongoing performance delivery Champion partner feedback to help drive insights Build meaningful, lasting relationships to make Montway's platform of choice for our B2B partners Proactively manage renewal and up-sell opportunities for all current clients Partner closely with Ad Ops & other Business Operations Teams on campaign activations & optimizations. Follow and update any internal marketing campaigns to maintain current business and acquire new business Serve as the liaison between the client, Montway's internal teams – support Montway's Best Practices on design and approach for the client Provide regularly scheduled communications and KPI updates with clients and internal stakeholders - you are responsible for keeping all parties informed and on schedule, a monumental and complex task Develop a keen understanding of how the Montway platform and unique products will deliver brand value in support of the clients' goals Support Montway billing efforts for our clients from invoice to payout Perform data entry into CRM and Admin system for purposes such as processing orders, accessing previous orders and special orders and providing customers with quotes, shipment instructions, and delivery confirmation and status updates; researches any other inquiries as requested Requirements What we look for in our employees: Stay humble, stay hungry Respect everyone as family Do your best in everything you do Care for employees and customers Now for the fun stuff, what we offer in return: #J-18808-Ljbffr