IT Knowledge Management Support (Technical Writer)

Employer Industry: Military Health System IT Services Why consider this job opportunity Opportunity for career advancement within a dynamic IT environment Supportive and collaborative work atmosphere Involvement in critical documentation supporting military healthcare operations Engage in process improvement initiatives to enhance documentation quality Chance to work in a regulated DoD environment, ensuring compliance and security What to Expect (Job Responsibilities) Develop, edit, and maintain technical documentation including SOPs, knowledge articles, and release documentation Create and manage structured knowledge content supporting Enterprise Management processes and configuration updates Translate complex technical concepts into clear documentation for diverse audiences Support Change Advisory Board processes by documenting change records and technical impact summaries Assist in developing documentation templates and governance standards to improve consistency What is Required (Qualifications) Active Secret clearance Proven experience in developing and maintaining technical documentation in enterprise IT environments Strong understanding of IT infrastructure concepts, including Windows environments and networking fundamentals Experience in regulated environments such as DoD, federal, or healthcare Strong written and verbal communication skills with attention to detail How to Stand Out (Preferred Qualifications) Familiarity with change management processes and configuration management practices Ability to organize large volumes of technical information into structured knowledge repositories Previous involvement in audit readiness and documentation compliance initiatives We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr