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Account Manager-Healthcare

CBRE, San Francisco, CA, United States


San Francisco - California - United States of America Global Workplace Solutions (GWS) Local is a hard services‑led, tailored facility management solution. We self‑perform hard services while partnering with best‑in‑class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high‑level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best‑in‑Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About The Role As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings. This job is a part of the Facilities Management functional area, which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You’ll Do Provide formal supervision to employees, track training and development, conduct performance evaluations and coaching, and oversee recruitment and hiring. Coordinate and manage the team’s daily activities, establish work schedules, assign tasks, cross‑train staff, set and track staff and department deadlines, and mentor as needed. Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors. Maintain positive client relationships and conduct meetings on unresolved facility issues. Prepare and manage large and high‑profile capital projects, operating budgets, and variance reports. Perform facility inspections and quality assurance following local, state, and federal regulations; suggest and implement operational efficiencies, repairs, and upgrade opportunities. Create environmental health and safety procedures for facilities. Develop vendor relationships and oversee invoicing procedures; review and approve purchase orders for parts, services, and labor. Apply broad business knowledge, own discipline, and integrate other disciplines to achieve team and departmental objectives. Lead by example and model CBRE RISE values; influence others to adopt different viewpoints while guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand the broader impact across the department. Improve and change existing methods, processes, and standards within your job discipline. What You’ll Need Bachelor’s Degree preferred (or equivalent combination of experience and education); 5–8 years of relevant experience. Valid driver’s license required. Facility Management certification preferred. Experience in staffing, selection, training, development, coaching, mentorship, performance appraisal, and retention. Ability to lead exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to motivate the team toward broad operational targets with impacts across disciplines. In‑depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.). Extensive organizational skills and an advanced inquisitive mindset. Intermediate math skills, including percentages, fractions, and other financial calculations. Current authorization to work in the United States without visa sponsorship. When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on shared values—respect, integrity, service, and excellence—and we value diverse perspectives, backgrounds, and skillsets. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate’s unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI during the application and interview process. CBRE carefully considers multiple factors to determine compensation, including education, training, and experience. The minimum salary for the Account Manager position is $120,500 annually and the maximum salary is $180,000 annually. Compensation offered will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry’s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more Service line: GWS Segment #J-18808-Ljbffr