Revenue Operations & CRM Manager

Revenue Operations & CRM Manager Austin, TX (Hybrid) About Shuttlerock Shuttlerock is a global creative technology company helping the world’s leading brands create and scale high-performing digital content. We operate at the intersection of creativity, performance, and proprietary technology - partnering with brands, agencies, and platforms to deliver platform-native creative at scale. As we accelerate growth across North America and Europe, we are strengthening the operational backbone that enables predictable, high-quality revenue performance. The Opportunity We’re hiring a Revenue Operations & CRM Manager to own and optimize the systems, processes, and reporting that power our global growth engine. This is a high-impact individual contributor role responsible for CRM ownership, forecasting discipline, pipeline visibility, and commission execution. You will work closely with Sales, Partnerships, Marketing, and Finance to ensure our commercial infrastructure is accurate, scalable, and trusted. This role is central to improving forecast credibility, reducing surprises, and building a trusted single source of truth for revenue performance. What You’ll Own Revenue Operations & Forecasting Maintain pipeline structure and stage methodology Run weekly and monthly forecast cadence Improve forecast visibility and accuracy Track performance vs targets and flag risk early CRM Ownership (HubSpot) Own and optimize our global HubSpot environment Design account hierarchies and opportunity structures Strengthen partner attribution and influence tracking Drive governance, workflows, and adoption across teams Commissions & Commercial Discipline Execute and maintain commission processes in line with approved plans Validate deal data with Growth and Finance Improve clarity and consistency in incentive processes Reporting & Insights Own revenue, pipeline, and conversion reporting Support executive and board-level reportingTranslate dashboards into practical commercial insight What We’re Looking For 4–7 years in Revenue Operations, Sales Operations, or GTM Operations Strong hands-on HubSpot ownership experience Experience supporting revenue teams in a growing organisation Comfortable with forecasting, reporting, and commission mechanics Highly structured and detail-oriented Confident working with senior Sales and Finance stakeholders This role is ideal for someone who enjoys building clarity, discipline, and operational strength within scaling revenue teams. #J-18808-Ljbffr