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Key Account Manager II

Advantage Solutions, Abingdon, VA, United States


Key Account Manager II Job Locations: US‑VA‑Abingdon | US‑VA‑Roanoke | US‑TN‑Knoxville Requisition ID: 2026-438310 | Position Type: Full Time | Category: Client Services/Account Management | Salary: USD $61,700.00 – $98,250.00 per year Summary The KAM II is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement and strategic planning initiatives. Our clients are manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are retailers, wholesalers, or distributors to whom we sell our clients' brands. This role collaborates with clients to develop strategic plans and works with retailer associates (buyers, category managers, replenishment managers, etc.) on headquarter calls to implement the programs. The incumbent owns the client relationship, makes spending decisions regarding trade funds, and signs, implements, and executes contracts on behalf of the client. The position works closely with internal Advantage Solutions associates such as Customer Managers and order entry, claims, category management, schematics and retail associates to increase sales volume within a market. The incumbent may service one or multiple clients' goals, encompassing customer relations and implementation. Responsibilities Drive clients' business at assigned customers: increase distribution, grow sales dollars/units/share/KPIs while staying on spend. Ensure retail/merchandising execution and basic eCommerce execution. Achieve targeted income and expense budgets by implementing promotional and marketing strategies. Analyze trends and results to identify growth opportunities and make recommendations to clients and customers. Monitor and drive growth through efficient management of promotional spending within guidelines on assigned clients. Meet budgetary goals by maintaining strict control and accounting of accrual and bill‑back funds for assigned clients. Maintain period‑ending fund balance performance with no overspends vs. trade budget. Meet or exceed clients' goals for sales, distribution, share, pricing, shelving, and promotional volume. Launch strategies to pursue new opportunities. Implement retailer headquarter calls and penetrate key positions at the retailer to manage and maximize manufacturer marketing and promotional funds within financial guidelines. Maintain accurate retail pricing and indirect order guides. Secure client‑approved schematics for all brands and coordinate with schematic, reset, and retail departments. Ensure incremental sales through distribution of new products and maintenance of existing SKUs. Collaborate with category management team to develop retailer presentations using database rationale, SKU optimization, promotion causal data, and lift analysis. Manage accounts to achieve targeted ACV on Innovation. Build and maintain effective client and retailer relationships, ensuring customer access and client perspective. Demonstrate sales accomplishments and areas of opportunity with sales presentations for customers and clients. Offer strategic input pursuant to annual business plans, problem‑solving, and ongoing customer management. Provide timely and fluid communication on client goals, programs, price changes, and priorities to all stakeholders. Manage difficult situations, issues and conflicts to achieve effective outcomes. Direct Reports This position does not have supervisory responsibilities for direct reports. Indirect Reports Does not have direct reports but may delegate work of others and provide guidance, direction and mentoring to indirect reports. Qualifications Education Level (Required) : Bachelor’s Degree or equivalent experience. Field of Study/Area of Experience : 4–6 years of related experience. Solid track record of managing or working closely with key retailers, including department heads, category managers, buyers, and other retail stakeholders; proven experience managing high‑value accounts, developing long‑term relationships, and delivering on customer objectives (e.g., sales growth, promotional execution). Skills, Knowledge and Abilities Strong sales presentation and development skills. Excellent interpersonal and organizational skills. Working knowledge of syndicated data. Intermediate or advanced computer skills. Strong written and verbal communication skills. Conflict management skills. Demonstrated ability to provide cross‑functional leadership. Well‑organized, detail‑oriented, able to handle a fast‑paced work environment. Flexible and adaptable, able to change according to project or business environment changes. Ability to complete multiple duties accurately with frequent interruptions and competing deadlines. Travel and/or Driving Requirements Travel and driving are essential duties; travel up to 20 %. Environmental & Physical Requirements Office / Sedentary requirements: Incumbent must perform essential functions in an office environment. Requires the ability to sit for extended periods (66 %+ each day), hear telephone, enter data on a computer, and lift up to 10 lb. Legal & Equal Opportunity Statement The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not an exhaustive list of all responsibilities, duties, and skills required. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. Job Will Remain Open Until Filled. #J-18808-Ljbffr