Marketing and Operations Associate

Charmspring is looking for an upbeat, dynamic, and resourceful Marketing and Operations Associate who will join our new company to take on responsibilities across operations, marketing, customer experience, and any other areas of the business as needs arise. The right candidate is excited to roll up their sleeves, take on responsibilities where they are needed, and learn more about how a business is built from scratch. You’ll be responsible for interfacing with our customers, online community, warehouse partners, and web development partners as well as helping out across the company. Other areas you may help with include office management and calendar management. This role initially reports to the Founder/CEO. What You’ll Do: Engage with our customers over email and social media platforms, defining and delivering a world class customer experience Be the point of contact for our 3rd party warehouse on inventory, orders, fulfillment, shipping, and troubleshooting Develop creative ideas for content and marketing and ensure their seamless execution Partner with our 3rd party developers on website improvements and troubleshooting Be ready to role up your sleeves and help the founder and the rest of the team wherever needs arise What You’ll Bring: At least 1 year of experience in a client- or customer- facing role where thinking on your feet and problem solving were two of your strong suits Strong organizational, time management, and planning skills A positive and resourceful attitude Excitement to take on new responsibilities as needs arise at a new company A knack for talking to and connecting with anyone A passion for startups and e-commerce About Charmspring Charmspring is launching in 2024. Our mission is to add to the harmony and fun of family life while creating opportunities for learning, development, and connection among families. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile In a few sentences, tell us about your professional background. Why are you interested in this opportunity? What career accomplishment are you most proud of and why? #J-18808-Ljbffr