
Express Interest: Account Manager
Integratedcooling, Sunbury, OH, United States
Vantage Logistics is not currently hiring for this role, but we are continuing to grow and adding new positions every week. Please apply via this listing to express interest in the role. When an opportunity arises, we will contact applicants who have expressed interest here.
Overview
At Vantage, an Account Manager is an employee who continuously manages customer accounts, maintains customer relationships, provides excellent customer service, and can always add value. Account Managers hold thorough knowledge of third-party logistic companies, represent the company’s brand, and are always customer focused.
Responsibilities
Run reports through the internal TMS (Mcleod)
Customer account oversight and management
Understand the prospect to customer lifecycle
Self-starter in lead generation through creative avenues- Including external websites, social media platforms, and lead generating systems
Understand how to pursue prospects
Understand how to provide value to customers and prospects to gain a larger platform for sales
Conduct sales calls with new prospects to develop relationships and continuously update the CRM to build your own book of business
Verify necessary information regarding customers, including sales, customer freight, and required carrier information
Maintain customer relationships and expand customer base to eventually own accounts
Negotiate with customers and prospects rates for lanes opportunities
Communicate with sales and management team any account updates
Thorough understanding of the logistics market to provide competitive pricing to customers
Communicate and provide solutions to customers for issues that arise with their freight
Make outbound calls and take inbound calls
Know when management needs to be involved
Abide by the company policies and procedures
Qualities of an Account Manager
Self-Motivated
Financially Driven
Proactive
Communicative
Personable
Flexible
Organized and Detail Oriented
Problem-Resolution Expert
Disciplined
Team Player
Ability to Multitask
Vantage’s Ideal Candidate
Vantage’s ideal candidate is someone who understands the value of a third-party logistics company with operational and sales experience. Someone who is looking for a fast-paced environment and to pursue the next step in a company that provides a career path. Someone who is a self-starter, has the ability to multi-task, and is financially motivated.
Requirements and Skills
High School Diploma or equivalent education
Preferred 1-2 years minimum of Account Management experience in the supply chain industry
Experience in a fast-paced environment
CRM, TMS and Microsoft Office experience
Exceptional written and verbal communication
Negotiation skills and tactics
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