Customer Account Manager - Remote Work

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. In this role, you'll be a key point of contact for a portfolio of clients. Your focus will be on ensuring their satisfaction, maintaining strong relationships, and identifying potential risks to support client success. What You'll Do: Manage day-to-day client interactions and regular check-ins. Monitor client satisfaction and elevate concerns as needed. Track updates and maintain client records. Support coordination with internal teams. Contribute to client retention efforts. What we are looking for: Experience in Customer Success, Account Management, or similar client-facing roles. Understanding of software development or technology services. Experience managing multiple accounts. Willingness to travel occasionally. Advanced level of English. How we make your work (and your life) easier: Work-from-home hardware setup. PTO, parental leave, and other special leaves. An excellent compensation package, including base salary and commissions — well above the market average. Healthcare coverage (Vision and Dental). Life Insurance. 401K Plan. Strong sales operations, and travel & events coordination teams within the company to support your role. You can grow at the speed of your learning curve. Diverse and multicultural work environment. An innovation-driven environment that provides the support and resources for its professionals to thrive. Join a global team where your unique talents can truly thrive and make a significant impact! #J-18808-Ljbffr