Account Manager

THE OPPORTUNITY MiQ is looking for an Account Manager to join our New York City team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. Job Description Role: Account Manager Location: New York City THE OPPORTUNITY MiQ is looking for an Account Manager to join our New York City team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. The Account Manager will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with sales, trading, product and analytics on some of the world’s most known brands. What You’ll Be Doing In the role you will be accountable for, but not limited to, the following: Client Service Craft and present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data Contribute to business retention and growth by identifying incremental opportunities, growing accounts & strategizing new solutions on an ongoing basis, including recommendation of additional products and channels Supporting a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing as desired Project Management Work hand in hand with regional "pod" to ensure client demands are met and client’s expectations are exceeded. This role is responsible for ensuring all client deliverables are best in class and delivered on time Help to identify gaps and establish strategic processes as part of new product rollouts, specifying needs for AM team and any downstream impacts Internal Collaboration Collaborate with internal teams across region(s) to encourage ongoing thought leadership & MiQ product diversification Attend all AM‑related trainings and completion of Accreditation modules to ensure product knowledge remains current Build rapport and foster positive collaboration with the Sales & Trading team on your commercial pod Communication Lead weekly pod syncs and regional Board (client performance review) meetings, keeping all teams aligned on any updates and/or next steps Articulate to clients how MiQ’s agnostic approach and Trading technology/ expertise sets us apart Collaborate with Senior Team Members across commercial business to provide support on key accounts Innovation Strategize within AM department and the Commercial pod to grow and develop existing client business Stay close with clients by reading related company news or industry trades, attend earnings calls to serve as a trusted advisor to both internal teams and clients Experience YOUR QUALIFICATIONS Minimum 3 years of advertising technology and/or media planning experience Experience with Programmatic Advertising is highly preferred; need for understanding of digital ecosystem and vendor‑agency‑advertiser dynamic Commercial experience – clear evidence of servicing advertisers to a high standard and growing business from "one‑time deals" to strategic partnerships measured through revenue and/or business line growth A+ presentation skills with the ability to turn data points into a compelling media story. Systems Experience with Google Campaign Manager, Sizmek MDX Expertise with Microsoft Office Suite Salesforce, and Atlassian (JIRA) understanding preferred but not required Experience with Tag Management systems a plus! Disposition Alignment with MiQ's core values Competitive ‘winning’ mentality with a vision to grow your career as the company scales We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. If you have a passion for the role, please still apply. What’s in it for you MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. Values We do what we love - Passion We figure it out - Determination We anticipate the unexpected - Agility We always unite - Unite We dare to be unconventional - Courage Benefits A hybrid work environment New hire orientation with job specific onboarding and training Internal and global mobility opportunities Competitive healthcare benefits Bonus and performance incentivesGenerous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities Pay Transparency For individuals assigned and/or hired to work in New York, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range for this position is $80,000- $90,000. This range may vary for positions outside of New York as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures. Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people. Pay Range Apply Today Equal Opportunity Employer E-Verify Employer #J-18808-Ljbffr