Communications Officer

About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth across three campuses: the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is a nationally ranked institution, recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus – Statesboro, Georgia Job Summary Monitor all radio traffic and transmit all information to Public Safety personnel in the field. Manage all incoming and outgoing communications and maintain the operating functions of the communications center, including entering information into the records management system. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA’s are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus, and in certain non‑campus buildings owned or controlled by the University. Responsibilities Provides directory assistance to callers after normal business hours Assists students, faculty, staff, and visitors with general information and campus event locations Follows all safety and other risk management policies in performance of work Maintains and cleans equipment and work areas Ensures confidentiality of information obtained from GCIC/NCIC Maintains logs and all certifications required by state law with reference to GCIC operations Operates Georgia Crime Information Center (GCIC) computer to check for stolen property, criminal history, driver's license information, and vehicle information Enters all stolen property and wanted persons into GCIC system Monitors radio traffic and transmits necessary information Monitors 24‑hour receiver of all fire and intrusion alarms on campus Monitors emergency call boxes throughout campus and campus‑wide surveillance system Dispatches housing, emergency, and maintenance calls after regular business hours Required Qualifications Educational Requirements: High School Diploma or equivalent Other Required Qualifications: Must successfully complete a 40‑hour training program within the first six (6) months of employment to obtain a certification as a Communications Officer through the Georgia Peace Officer Standards and Training Council (POST) Required Experience: One (1) or more years of general office work experience Preferred Qualifications One (1) or more years of work experience as a dispatcher Proposed Salary $18.12 – $22.21 per hour. This is a non‑exempt position paid on a biweekly basis. Required Documents To Attach Resume Cover Letter Three (3) Professional References Knowledge, Skills, & Abilities Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google Workspace, and other applications as required for the position Ability to learn and operate Georgia Crime Information Center computer Ability to make quick decisions under stress and handle crisis situations via telephone Ability to multi‑task and prioritize calls and requests based on policy and nature of incident Knowledge Adhere to university policies and procedures to meet institutional goals and support the university's mission for student success Understanding of emergency operating procedures Skills Effective communication (verbal and written), organizational and human relations skills Apply Before Date Open Until Filled. Application review may begin as early as December 9, 2025. Contact Information Department of Human Resources – phone: (912) 478-6947, email: hrservice@georgiasouthern.edu Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check, confirmation of credentials and employment history, and a satisfactory credit check if applicable. Applicants may be subject to a pre‑employment drug test. Offers are made subject to federal and state laws, the university’s bylaws and policies, and the Board of Regents. Applicants must be legally authorized to work in the United States without assistance. Applicants must be able to perform duties with or without reasonable accommodation. The university is a Tobacco and Smoke‑Free Community. Proof of a valid driver’s license is required upon hire and throughout employment. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947. Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation Work generally performed in an office environment Workweek may occasionally extend beyond 40 hours Travel may be required Working with high stress situations Stand, bend, walk and lift as needed throughout the day May be required to work a rotating shift or work when scheduled, including evenings, weekends, and holidays Requires after hours on‑call service Background Check Position of Trust To Apply Visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=292762&PostingSeq=1 #J-18808-Ljbffr