Marketing Contact Center Representative

Marketing Contact Center Representative page is loaded## Marketing Contact Center Representativelocations: Fort Lauderdaletime type: Full timeposted on: Posted 2 Days Agojob requisition id: R004042**Know your rights**Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.* Employment Eligibility (e-Verify):* Right to work: /It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.**Position Overview**The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.**Duties and Responsibilities:*** Manage an assigned multi-state agency territory* Develop and maintain professional and effective agency relationships* Host virtual video-conference meetings and trainings* Train new and existing agents on company products, procedures and guidelines* Deliver concise, valuable feedback regarding daily agency phone calls and trainings* Work with Call Center Manager in planning overall marketing, training and strategic growth plans for independent agencies* Monitor and report monthly agency production goals* Respond to communications in a timely and professional manner* Accomplish daily goals and perform other duties as assigned including inbound and outbound phone calls* Adhere to policies and procedures of employee handbook**Skills and Qualifications:*** Minimum 1 years’ industry experience* Florida Insurance Licensure: 20-44 or 2-20* Strong ability to develop and maintain cooperative, positive, and trusting working relationships with our team* Ability to adapt to a changing environment* Experience in handling conflict situations with the utmost professionalism* Self-motivated and self-disciplined with the strong ability to work effectively and independently* Ability to use decision-making skills to offer options and resolve problems in a variety of contexts.* Strong verbal and written communication skills, active listening, and a professional phone voice* Proficiency in Microsoft Office including Teams, Word, Excel and Outlook* Fluency in multiple languages is a plus #ZR**Benefit Highlights*** Industry leading medical, dental and vision insurance plan* 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)* Generous PTO policy* Eligible for performance based bonuseslocations: Fort Lauderdaletime type: Full timeposted on: Posted 25 Days Ago #J-18808-Ljbffr