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Amazon Account Manager

AMOREPACIFIC, New York, NY, United States


As a key member of the Digital Business division, the Amazon Account Manager will lead growth initiatives for Amorepacific’s for 3 brands. This role requires deep expertise in Amazon Vendor Central, and a strong understanding of e-commerce operations. Reporting to the Associate Director of Amazon, you’ll oversee account management, analytics, brand strategy, operations, and advertising, while collaborating daily with cross‑functional teams to drive performance. Responsibilities: Account Management Oversee daily operations for three brands on Amazon Premium Beauty, ensuring smooth execution across 1P models Manage monthly chargeback reconciliation in coordination with agency and warehouse teams Lead ASIN creation and product setup by partnering with cross‑functional departments Monitor inventory levels, stock issues, and transfer requests to maintain availability Drive forecasting and ordering processes to support sales growth Collaborate cross‑functionally to shape deals and develop creative business solutions Resolve customer service issues by liaising with R&I, Brand, and Supply Chain teams Foster strong relationships with Amazon contacts and external agency partners Communicate daily with Amazon teams to troubleshoot and resolve operational challenges Support onboarding of new agencies and tools to accelerate business performance Deliver against aggressive growth targets and KPIs Lead new brand launches on Amazon Premium Beauty when applicable Brand Growth Strategy Responsible for brand specific Go‑To‑Market strategy Collaborate with brand trade marketing to drive best in class A+, PDP, Brand Store, etc. Partner with media teams and agency support to drive Amazon media and advertising initiatives, representing your respective brands Analytics & Reporting Monitor Net Sales and oversee the full order lifecycle through final shipment Deliver weekly sell‑through and account performance recaps Consolidate and communicate data from Amazon and agency partners to internal teams Develop reporting dashboards and presentations for internal and external stakeholders Conduct competitive analysis and track market trends in the beauty category Job Requirements: Bachelor’s degree in Marketing, Business, or other related field 4+ years of experience in Amazon account management (1P/3P) with Vendor and/or Seller Central experience Proficient in Microsoft Excel & Powerpoint SAP experience an added plus but not required Strong communication skills; must be able to present to leadership and present data in a comprehensive manner AMOREPACIFIC, US, INC is an equal opportunity and Affirmaxitive Action employer. We actively seek to maintain a diverse workforce, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status #J-18808-Ljbffr