Service Advisor / Writer

Eastern Truck & Accessories provides high performing, innovative products for your Jeep, Truck, or SUV. We sell, install, and service industry leading products including lifts, wheels, tires, various suspension products, performance products, and everything else for Jeep, Truck, and SUV's. Eastern has a top notch sales team and professional technicians to do the job right, the first time. Eastern has a friendly staff, clean work environment, state of the art equipment, and an employee benefit package. We offer: Competitive wages A generous benefits package (including paid time off, retirement savings plan, medical coverage) State-of-the-art information systems and the latest technology Professional work environment Smoke free workplace Great customer base Central location (Norfolk, VA) Job Description As an Inventory Specialist at Eastern Truck & Accessories, you will be at the forefront of the automotive industry. We are looking to fill a full-time position who will be responsible for operations, profitability, and customer satisfaction. A successful candidate will enhance our reputation by implementing new and different strategies to improve overall business objectives and add value to the customer's experience. Key Responsibilities: Making appointments Greeting customers Counter Sales Contacting customers Sourcing parts Writing estimates Communicating customer concerns to technicians Controlling inventory Ordering Collecting payments Explaining services to customers Customer follow up Addressing customer's complaints Driving and moving vehicles Learning new products and technical information Qualifications Qualifications for an Inventory Specialist - must be high energy, team driven, and have proven customer service skills. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities. Key Requirements: Judgment/Decision making skills Organized Computer skills Excellent sales skills Promptness Reliability Able to multi-task Excellent phone skills Excellent customer service skills Integrity Resourcefulness/Initiative Enthusiastic/Passionate Valid VA driver's license Clean driving record with no DUI's Additional Information Come join the Eastern Truck & Accessories team if you are looking for a phenomenal career as an Inventory Specialist/ Service Consultant/ Purchaser. All applications and resumes are kept confidential according to EEO guidelines. #J-18808-Ljbffr