Account Manager

Samsung SDI America Inc., Auburn Hills, MI, United States

JOB SUMMARY

This position is responsible for the sales and key account management of Samsung SDI America Energy Storage Solutions offerings.

ESSENTIAL ROLES AND RESPONSIBILITIES

Sales and Order responsibilities include: (i) achieve or exceed Sales and Order goals, and successfully implement recovery plans as required, (ii) lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape and Samsung SDI value proposition, (iii) effectively communicate and influence the organization to submit responsive proposals, and actively participate in successful contract negotiations, (iv) maintain up-to-date information in Customer Relationship Management and Pipeline Management tool for Sales and Order forecasting, and (v) resolve outstanding delivery and Account Receivable issues.
Key Account Management responsibilities include: (i) establish strategy with account team to increase sales, penetration, profitability and customer satisfaction, (ii) develop close relationships across customer organizations including senior executives to establish preference for Samsung SDI, influence product requirements, and successfully negotiate contracts, (iii) identify new products and services required for market leadership, and (iv) mobilize account team to resolve significant product or service issues to the satisfaction of the customer and business.

REQUIREMENTS

Qualifications:

BS, Engineering or Business degree with at least 10 years of experience conducting technical sales in the energy industry.
10+ year prior experience in Sales and Marketing in the energy sector.
Must have unrestricted authorization to work in the United States and a driver's license.Travel: 50%+

Required Skills:

Must be able to establish and grow relationships with primary and executive-level contacts, with customers & partners and internally.
Must have excellent written and verbal communications skills. Exceptional relationship skills are also required.
Strong organizational and multi-tasking skills, with a high level of integrity and creativity.
Full proficiency in MS Office and with CRM / Pipeline Management tools such as Salesforce or equivalent.

Preferred Qualifications:

MBA or equivalent experience.
8+ years’ experience in power generation, transmission and distribution or renewable energy in the utility & developer energy markets.
Proven track record of account management, sales experience with outstanding success relative to goals and objective.
Effectively performing in a global work environment.

INTERNAL TRAINING REQUIREMENTS

QUALITY ASSURANCE REQUIREMENTS

Comply with requirements of the Quality Operating System (QOS) in accordance with ISO 9001:2008
Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems
Initiate preventative and continuous improvement actions relating to product, process and quality systems

HEALTH & SAFETY REQUIREMENTS

Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor
Use of appropriate personal protective equipment (PPE) and safety systems
Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures
Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures
Assist with the preparation of risk assessments
Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor
Report OH&S problems
Report workplace hazards to the supervisor as soon as possible after they occur
Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident
Lead incident investigations and implement corrective actions
Complete monthly H&S inspections