
Outside Sales Account Manager
Daiso Fine Chem USA, Schaumburg, IL, United States
About Daiso Fine Chem USA
Daiso Fine Chem USA is the U.S. subsidiary of Osaka Soda, a respected Japanese chemical manufacturer serving global pharmaceutical and analytical markets. We are a small, agile U.S. team working closely with our Japan headquarters. This is a unique opportunity to join a stable international company while operating with the autonomy and visibility of a lean U.S. office.
Position Overview
We are seeking an experienced Outside Sales Account Manager to manage and grow existing customer relationships, with a strong focus on liquid chromatography applications of our flagship product, Daiso Gel. This role is ideal for a self-directed sales professional in the Schaumburg/greater Chicago area who is comfortable working independently, maintaining key accounts, and handling both customer-facing and internal sales processes. Travel is light (approximately 10–20%), primarily to visit existing customers, including a major account in Indiana.
What You’ll Do
Account Management & Customer Relations
- Manage and maintain strong relationships with existing accounts
- Serve as the primary contact for key customers, including a large Indiana-based client
- Provide technical and product support related to chemical analysis applications (liquid chromatography)
- Identify opportunities for account growth within existing relationships
Sales & Business Support
- Coordinate quotations and process purchase orders to manufacturers
- Manage customer interactions via the company website (no formal CRM currently in place)
- Collaborate directly with the President and Japan HQ as needed
- Participate in occasional evening calls (1–2 times per month) with Japan headquarters
Training & Collaboration
- Travel to Japan for 1–2 weeks of initial product and technical training
- Work in-office at least 1–2 days per week (more during onboarding, if needed)
What We’re Looking For
- 3+ years of outside sales or account management experience (chemical, scientific, or technical sales strongly preferred)
- Experience working autonomously and managing a territory independently
- Strong relationship-building and communication skills
- Very strong attention to detail
- Comfortable handling both external sales and internal administrative tasks
- Ability to travel 10–20%
- Bachelor’s degree preferred (chemistry or related field is a plus but not required; training provided)
- Fluency in English required; Japanese language skills not required
Why Join Daiso Fine Chem USA?
- Backed by a stable, established Japanese manufacturer
- High visibility role within a small U.S. team
- Strong existing customer base (focus on account management, not cold prospecting)
- International exposure and training in Japan
- Lean environment with meaningful impact
- 100% employer-paid health insurance
- Simple IRA with 30% employer match
- Salary-based position (no overtime pay)
If you are an experienced outside sales professional who thrives in a focused, relationship-driven environment and wants the stability of a global manufacturer with the flexibility of a small U.S. office, we encourage you to apply!