Billing/AP, Customer Relations
Franklin Electric, Avon, IN, United States
Billing & AP, Customer Relations
Join our team in a Billing & AP, Customer Relations role at Franklin Water Treatment, a Division of Franklin Electric. At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a skilled and dedicated Billing & AP, Customer Relations professional to join our dynamic team. If you thrive on solving complex customer challenges with tact and professionalism while remaining organized in completing time-sensitive tasks, we want to hear from you! What you will be doing? Process inbound phone calls, email and daily mail. Post and process customer payments, including preparing daily deposits. Research and resolve customer payment issues. Performs general billing work, which may include entering data and maintaining records, invoices, and supporting documents of amounts due for items purchased or services rendered. Perform Accounts Payable tasks, including but not limited to setup of new vendors, processing payment to existing vendors; resolve invoice discrepancies; actively retrieve invoices for payment (e.g., utilities); and, assist accounting team with month-close duties. Who we want: If you possess effective communications skills; can work under tight time pressures while maintaining a good quality of work; and, can handle conflictive conversations, we encourage you to apply for this rewarding opportunity. What you need: Associate's degree in accounting, business administration, finance, or a related field (preferred); High school diploma or equivalent (required) One to three years of relevant education or experience in accounting or a related field (required). Company Values & Benefits
FWT provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: Generous paid time off & holidays 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long-term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs Employee Discount Program About Franklin Electric
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America's pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications. More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in "America's Most Responsible Companies", "Most Trusted Companies" by Newsweek, "America's Climate Leaders" and "Indiana's Best Places to Work" attest, we're dedicated to upholding the highest standards of corporate responsibility. At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on. Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Join our team in a Billing & AP, Customer Relations role at Franklin Water Treatment, a Division of Franklin Electric. At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a skilled and dedicated Billing & AP, Customer Relations professional to join our dynamic team. If you thrive on solving complex customer challenges with tact and professionalism while remaining organized in completing time-sensitive tasks, we want to hear from you! What you will be doing? Process inbound phone calls, email and daily mail. Post and process customer payments, including preparing daily deposits. Research and resolve customer payment issues. Performs general billing work, which may include entering data and maintaining records, invoices, and supporting documents of amounts due for items purchased or services rendered. Perform Accounts Payable tasks, including but not limited to setup of new vendors, processing payment to existing vendors; resolve invoice discrepancies; actively retrieve invoices for payment (e.g., utilities); and, assist accounting team with month-close duties. Who we want: If you possess effective communications skills; can work under tight time pressures while maintaining a good quality of work; and, can handle conflictive conversations, we encourage you to apply for this rewarding opportunity. What you need: Associate's degree in accounting, business administration, finance, or a related field (preferred); High school diploma or equivalent (required) One to three years of relevant education or experience in accounting or a related field (required). Company Values & Benefits
FWT provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: Generous paid time off & holidays 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long-term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs Employee Discount Program About Franklin Electric
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America's pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications. More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in "America's Most Responsible Companies", "Most Trusted Companies" by Newsweek, "America's Climate Leaders" and "Indiana's Best Places to Work" attest, we're dedicated to upholding the highest standards of corporate responsibility. At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on. Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.