
Senior Director, Premium Guest Experience & Operations
Capital One, New York, NY, United States
A leading financial institution in New York is seeking a Sr. Director to lead the Airport Experiences team, responsible for enhancing lounge performance and guest experience. Candidates should possess at least a Bachelor’s Degree, 10 years in hospitality operations, and strong leadership capabilities. This role involves managing a budget over $100M, developing operational standards, and ensuring collaboration across teams. Competitive salary range: $294,100 - $335,700. A culture of belonging and diversity is emphasized.
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