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Director of Information Technology

KORE1, WorkFromHome, CA, United States


Director of Information Technology (Hybrid – Los Angeles, CA)

This is a 6–9 month contract opportunity with a hybrid work model . Candidates must be local and available for onsite support during critical upgrades or operational needs.

KORE1 is seeking a Director of Information Technology to lead and enhance enterprise technology operations for a dynamic organization based in Century City, Los Angeles, CA .

About the Role

This is a high-impact leadership role combining strategic direction with hands-on execution . You’ll oversee IT infrastructure, cybersecurity, CRM systems (Salesforce), and overall technology performance—ensuring systems are secure, scalable, and aligned with business goals.

Key Responsibilities

  • Lead and execute IT strategy aligned with business objectives
  • Oversee infrastructure: servers, networks, cloud, and security
  • Administer and optimize CRM platforms (Salesforce)
  • Drive system upgrades, maintenance, and critical changes
  • Partner with leadership on technology initiatives
  • Manage vendors, contracts, and service delivery
  • Lead cybersecurity efforts (policies, monitoring, response)
  • Oversee IT support and service delivery standards
  • Manage IT budget and resource allocation
  • Implement disaster recovery & business continuity plans
  • Mentor and lead IT team members

Required Qualifications

  • Bachelor’s degree in IT, Computer Science, or related field
  • 10+ years of IT experience, including 5+ years in leadership
  • Strong hands-on expertise in infrastructure, networking, and cybersecurity
  • 5+ years of Salesforce / CRM administration experience
  • Proven ability to lead complex IT projects
  • Strong communication and stakeholder management skills

Preferred Qualifications

  • Experience in professional services or legal environments
  • Exposure to document or case management systems
  • Master’s degree or MBA (nice to have)
  • Knowledge of data security & compliance standards
  • Schedule: Hybrid (onsite required for critical needs)

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