Senior Director of Product, Network Reporting Modernization

Overview

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Responsibilities

• Own the product vision, strategy, and multi-year roadmap for Network Reporting Modernization, including investment cases, sequencing, and measurable outcomes.
• Lead the evolution from stand-alone reports to intelligent reporting and UIs: self-service configuration, guided onboarding, role-based experiences, and seamless attachment to the broader Visa product portfolio.
• Define an AI-product management agenda for reporting, including ML/GenAI-assisted insights, anomaly detection, predictive and prescriptive analytics, natural-language exploration, and responsible AI guardrails.
• Deliver a modernized transaction reporting infrastructure that supports fully customizable content, frequency, and delivery (batch, on-demand, real-time, and streaming) and enables API interfaces for advanced clients.
• Architect product requirements for a next-gen data transformation/reporting engine that enables granular, field-level reporting control, configurable formatting, and transaction-level or aggregated outputs.
• Future-proof reporting products for emerging payment innovations (e.g., agentic commerce, stablecoins/on-chain activity, crypto), ensuring extensibility of data models, controls, and client experiences.
• Drive client-focused solutions by partnering with issuers, acquirers, merchants, processors, and FinTechs to deeply understand reporting pain points, validate concepts, and iterate through pilots and scaled launches.
• Lead, coach, and grow a high-performing team of product managers and cross-functional partners (design, data/analytics, engineering, operations) with clear goals, accountability, and development plans.
• Partner with Sales, Solutions, and Marketing to package and commercialize premium reporting offerings, define pricing/packaging, and accelerate adoption toward $800M+ revenue targets.
• Establish operating mechanisms for delivery across matrixed stakeholders: OKRs, program cadence, executive communications, risk management, and dependency planning with platform modernization initiatives.
• Define and track product health metrics: onboarding time, adoption, engagement, retention, NPS/CSAT, data freshness/latency, quality, and revenue growth.
• Ensure compliance, privacy, and security requirements are embedded in product design and data delivery, partnering with Risk & Compliance and Legal.

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Proven product leadership for enterprise/B2B platforms, data products, analytics, or reporting solutions at global scale.
• Demonstrated AI product management experience: translating ML/GenAI capabilities into customer value, defining human-in-the-loop experiences, and setting responsible AI requirements.
• Strong client orientation with experience partnering directly with issuers, acquirers, merchants, processors, and FinTechs to define problems and deliver measurable outcomes.
• Experience modernizing legacy products into cohesive, user-centered platforms with strong usability, streamlined onboarding, and clear portfolio integration.
• Expertise in data platforms (APIs, streaming, subscriptions), product instrumentation/metrics, and building extensible reporting architectures.
• Strong strategic thinking, financial acumen, and commercialization skills—building business cases, pricing/packaging, and go-to-market plans to drive material revenue impact.
• Outstanding executive communication and stakeholder management skills in highly matrixed organizations.
• Comfort leading and developing teams, and influencing cross-functional delivery across product, technology, operations, risk, and regional stakeholders.
• Payments and network knowledge strongly preferred; familiarity with emerging payment innovations such as agentic commerce, stablecoins/on-chain activity, and crypto is a plus.

Additional Information

• Work Hours: Varies upon the needs of the department.
• Travel Requirements: This position requires travel 5-10% of the time.
• Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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