Parts Sales Specialist
Industrial Tractor Parts, Crown Point, IN, United States
Company Description
Industrial Tractor Parts (ITP) is a premier distributor of undercarriage parts across the U.S. Founded in 1956, we’ve delivered high-quality products and reliable service for 70 years. We specialize in dozers, excavators, and track loaders, offering a comprehensive selection of track chains, sprockets, idlers, rollers, and more. Our expert team is committed to fast delivery, competitive pricing, and exceptional customer support.
Ready to make your application Please do read through the description at least once before clicking on Apply.
Core Values Built on trust, proven in the field – Earned through honesty, hard work, and follow-through. Respect the crew – Customers, teammates, and suppliers all get treated right. Deliver on every commitment – If we say we’ll deliver, we deliver. Move with urgency, maintain high standards – Act quickly without cutting corners.
Role Description We’re looking for a Parts Sales Specialist to join our Northwest Indiana location. This is a full-time, on-site, key role in driving the branch’s overall future success. The ideal candidate is hands-on, goal-oriented, and ready to take ownership of branch performance. This position also includes warehouse responsibilities.
Key Responsibilities Professionally and accurately assist customers with part inquiries in person, over the phone, and via email Build and maintain strong, long-term relationships with customers and equipment dealers to foster loyalty and drive repeat sales Look up parts, check inventory availability, and recommend appropriate products Prepare accurate quotes, process sales orders from start to finish, and follow up to ensure an exceptional customer experience Identify and pursue new sales opportunities to achieve or exceed revenue targets Pick, ship, receive, label, and organize inventory efficiently Load/unload shipments, process vendor invoices, and maintain accurate records Operate a forklift to load/unload trucks (training provided if needed) Learn and operate a track press (training provided) Maintain a clean, safe, and organized work environment that reflects company standards Perform other responsibilities as assigned by the General Manager
Qualifications & Requirements High school diploma required; college coursework a plus 3–5 years of experience in sales, ideally in parts distribution, undercarriage, or heavy equipment Strong mechanical knowledge Proven relationship-building skills and a customer-focused mindset Hands-on, results-driven approach with strong communication, organizational, and decision-making xsgimln abilities Computer literate with basic knowledge of Microsoft Office Comfortable using the internet to source technical information and verify part numbers Ability to lift/move 25 lbs. regularly and up to 100 lbs. with assistance, following safe handling practices Willingness to work in a warehouse and occasional outdoor environments; noise levels consistent with standard business operations Team player
Benefits 401(k) with company match Comprehensive health insurance Paid time off and holidays Training and professional development opportunities Supportive, team-oriented work environment And more
Additional Information Some travel may be required for customer visits This is a full-time, on-site position in Northwest Indiana
Ready to make your application Please do read through the description at least once before clicking on Apply.
Core Values Built on trust, proven in the field – Earned through honesty, hard work, and follow-through. Respect the crew – Customers, teammates, and suppliers all get treated right. Deliver on every commitment – If we say we’ll deliver, we deliver. Move with urgency, maintain high standards – Act quickly without cutting corners.
Role Description We’re looking for a Parts Sales Specialist to join our Northwest Indiana location. This is a full-time, on-site, key role in driving the branch’s overall future success. The ideal candidate is hands-on, goal-oriented, and ready to take ownership of branch performance. This position also includes warehouse responsibilities.
Key Responsibilities Professionally and accurately assist customers with part inquiries in person, over the phone, and via email Build and maintain strong, long-term relationships with customers and equipment dealers to foster loyalty and drive repeat sales Look up parts, check inventory availability, and recommend appropriate products Prepare accurate quotes, process sales orders from start to finish, and follow up to ensure an exceptional customer experience Identify and pursue new sales opportunities to achieve or exceed revenue targets Pick, ship, receive, label, and organize inventory efficiently Load/unload shipments, process vendor invoices, and maintain accurate records Operate a forklift to load/unload trucks (training provided if needed) Learn and operate a track press (training provided) Maintain a clean, safe, and organized work environment that reflects company standards Perform other responsibilities as assigned by the General Manager
Qualifications & Requirements High school diploma required; college coursework a plus 3–5 years of experience in sales, ideally in parts distribution, undercarriage, or heavy equipment Strong mechanical knowledge Proven relationship-building skills and a customer-focused mindset Hands-on, results-driven approach with strong communication, organizational, and decision-making xsgimln abilities Computer literate with basic knowledge of Microsoft Office Comfortable using the internet to source technical information and verify part numbers Ability to lift/move 25 lbs. regularly and up to 100 lbs. with assistance, following safe handling practices Willingness to work in a warehouse and occasional outdoor environments; noise levels consistent with standard business operations Team player
Benefits 401(k) with company match Comprehensive health insurance Paid time off and holidays Training and professional development opportunities Supportive, team-oriented work environment And more
Additional Information Some travel may be required for customer visits This is a full-time, on-site position in Northwest Indiana