Service Consultant
Cognizant, Hartford, CT, United States
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Job Summary
We are seeking a Subject Matter Expert in Insurance Claims with 3 to 7 years of experience specializing in Life and Annuity Domain Knowledge. The role involves working in a hybrid model with day shifts focusing on enhancing our claims processes and systems. The ideal candidate will leverage their expertise to drive efficiency and accuracy in claims handling contributing to our companys mission of providing exceptional service to our clients. Responsibilities
Analyze and evaluate insurance claims processes to identify areas for improvement and efficiency gains. Collaborate with cross-functional teams to implement best practices in claims management. Develop and maintain documentation for claims procedures and guidelines. Provide expert advice and support to claims teams on complex cases. Ensure compliance with industry regulations and company policies in all claims activities. Utilize Life and Annuity Domain Knowledge to enhance claims processing accuracy. Conduct regular training sessions for claims staff to improve their skills and knowledge. Monitor and report on claims performance metrics to senior management. Assist in the development of new claims products and services. Lead initiatives to improve customer satisfaction and reduce claims processing time. Work closely with IT teams to integrate new technologies into claims processes. Participate in strategic planning sessions to align claims operations with company goals. Contribute to the development of a customer-centric culture within the claims department. Qualifications
Possess a strong understanding of Life and Annuity Domain Knowledge. Demonstrate experience in Life and Annuities Insurance is highly desirable. Exhibit excellent analytical and problem-solving skills. Show proficiency in claims management software and tools. Display strong communication and interpersonal skills. Have the ability to work effectively in a hybrid work model. Maintain a commitment to continuous learning and professional development. Work model:
Remote We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. Certifications Required
Certified Insurance Claims Professional (CICP) or equivalent certification in Life and Annuities. Salary and Other Compensation:
Applications will be accepted until April 1, 2026. The annual salary for this position is between $25-30h/r depending on experience and other qualifications of the successful candidate. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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We are seeking a Subject Matter Expert in Insurance Claims with 3 to 7 years of experience specializing in Life and Annuity Domain Knowledge. The role involves working in a hybrid model with day shifts focusing on enhancing our claims processes and systems. The ideal candidate will leverage their expertise to drive efficiency and accuracy in claims handling contributing to our companys mission of providing exceptional service to our clients. Responsibilities
Analyze and evaluate insurance claims processes to identify areas for improvement and efficiency gains. Collaborate with cross-functional teams to implement best practices in claims management. Develop and maintain documentation for claims procedures and guidelines. Provide expert advice and support to claims teams on complex cases. Ensure compliance with industry regulations and company policies in all claims activities. Utilize Life and Annuity Domain Knowledge to enhance claims processing accuracy. Conduct regular training sessions for claims staff to improve their skills and knowledge. Monitor and report on claims performance metrics to senior management. Assist in the development of new claims products and services. Lead initiatives to improve customer satisfaction and reduce claims processing time. Work closely with IT teams to integrate new technologies into claims processes. Participate in strategic planning sessions to align claims operations with company goals. Contribute to the development of a customer-centric culture within the claims department. Qualifications
Possess a strong understanding of Life and Annuity Domain Knowledge. Demonstrate experience in Life and Annuities Insurance is highly desirable. Exhibit excellent analytical and problem-solving skills. Show proficiency in claims management software and tools. Display strong communication and interpersonal skills. Have the ability to work effectively in a hybrid work model. Maintain a commitment to continuous learning and professional development. Work model:
Remote We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. Certifications Required
Certified Insurance Claims Professional (CICP) or equivalent certification in Life and Annuities. Salary and Other Compensation:
Applications will be accepted until April 1, 2026. The annual salary for this position is between $25-30h/r depending on experience and other qualifications of the successful candidate. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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