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Mortgage Loan Processor - WY

First Federal Bank & Trust - WY & MT, Sheridan, WY, United States


Overview Our work environment is fast-paced and requires team members to provide excellent customer service, be detail-oriented, to learn quickly and have strong organizational skills. Most importantly, we want our team members to have a positive attitude and enjoy their job and their co-workers. Team members are expected to strongly support the Bank's Strategic Plan and to perform their job duties in accordance to and in the spirit of the Bank's Mission Statement and Organizational Values. Individuals are responsible for processing daily, weekly or monthly operational duties as listed.

Role The Mortgage Loan Processor works closely with loan originators and the underwriter and is primarily responsible for receiving, processing and input of information supplied on loan applications, assembling completed documentation files for submission to underwriters, and maintaining customer/third-party referrers contact throughout this process. The goal is to upload complete and accurate files so that the underwriter has all information needed to decide on the loan. The role requires understanding documentation requirements, analyzing documents to meet product guidelines, maintaining neat and orderly files, using the loan origination system, documenting loans with complete and thorough notes, communicating with all parties with consistency, transparency, and honesty, documenting conversations, developing a system for following up with the originator and underwriter, using processing and office technology tools efficiently, and being familiar with agency and investor guidelines and documentation requirements.

Major Duties and Responsibilities

Review documentation presented by originators and ensure that it is accurate, complete, and consistent

Request additional documents to support the loan application

Confirm that the licensed originator provided all disclosures to the borrower within the timeframe required by federal regulation

Ensure that the loan file meets all product guidelines

Obtain verification of deposit documentation provided by independent third parties used to verify information on the loan application and assess assets

Obtain verification of employment documentation provided by independent third parties to substantiate employment information, income stability, and ability to repay the mortgage loan

Obtain loan documentation including paystubs, W-2s, tax returns, bank statements, and IRS 4506T transcripts

Order an appraisal according to the loan type and pull the credit report if needed

Input appraisals into the automated system with detailed information for the property

Run the loan through the automated underwriting system (DU/LPA) for loan approval and documentation requirements as necessary

Update the loan origination system as documents are received and re-run the AUS findings as necessary

Remain alert for valid change of circumstances that trigger redisclosure requirements

Ensure borrower communications and updates are handled in a timely, consistent, and professional manner

Provide a complete loan file to the underwriter for efficient validation and underwriting

Review underwriting conditions; satisfy all conditions received from the underwriter and ensure that approval falls within established lending guidelines

Issue weekly updates to borrowers, lenders, realtors, and closers; prepare ECOA notices if a loan is denied; inform borrowers, realtors, builders and closers of loan status

Schedule closings with title agencies

Calculate all fees and escrows associated with closing and balance the numbers

Prepare and deliver the closing disclosure in advance of closing

Create a properly executed, quality loan package that meets regulatory requirements and investor guidelines

Prepare the funding approval of each loan and submit wire transfers to the Servicing department for loan funding

Deliver closing instructions, final closing disclosure, and settlement documents to the settlement agent

Attend closings as necessary

Verify proper execution of a closed loan post-closing to ensure all documents were correctly signed and filed

Satisfy all post-closing conditions found by an outsourced auditor; other duties as assigned

Customer Service Provide and promote exceptional customer service.

Compliance Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge and Skills Experience 6 months to 2 years of similar or related experience, including preparatory experience. In-depth knowledge of mortgage lending guidelines and regulations.

Education/Certifications/Licenses High school education or GED.

Interpersonal Skills A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be sensitive and confidential. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills Qualifications to perform this job successfully include the ability to perform each essential duty satisfactorily. The following skills are representative:

Professionalism: Approaches others tactfully, handles pressure, respects others, and follows through on commitments.

Professional appearance and organizational work area.

Teamwork: Balances team and individual responsibilities and contributes to a positive team spirit.

Mathematical Skills: Ability to calculate figures, including discounts, interest, and payments; perform basic arithmetic.

Reasoning Ability: Apply common sense and understanding to carry out instructions and solve problems.

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