Customer Service Representative
Third Party CS, San Leandro, CA, United States
Top cities near Hayward, CA with the highest number of customer service jobs
Concord Vallejo Santa Clara Sunnyvale Fremont Oakland San Francisco San Jose Berkeley Richmond Top cities near Hayward, CA with the most job openings
Concord Vallejo Santa Clara Sunnyvale Fremont Oakland San Francisco San Jose Berkeley Richmond Most popular job searches in Hayward, CA
amazon government work from home warehouse amazon warehouse security data entry data entry clerk construction online Job description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Responsibilities
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements
Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Benefits
Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
#J-18808-Ljbffr
Concord Vallejo Santa Clara Sunnyvale Fremont Oakland San Francisco San Jose Berkeley Richmond Top cities near Hayward, CA with the most job openings
Concord Vallejo Santa Clara Sunnyvale Fremont Oakland San Francisco San Jose Berkeley Richmond Most popular job searches in Hayward, CA
amazon government work from home warehouse amazon warehouse security data entry data entry clerk construction online Job description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Responsibilities
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements
Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Benefits
Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
#J-18808-Ljbffr