Relationship Manager
The Dominion Group, Baltimore, MD, United States
Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter.
We are seeking a Relationship Manager to serve as a strategic partner to our investor clients — driving portfolio performance, strengthening long-term relationships, and ensuring a best-in-class servicing experience.
Your Impact As a Relationship Manager, you will own the client experience across an assigned portfolio of real estate investors. You will act as a strategic advisor, balancing relationship development, portfolio performance, and operational alignment to ensure mutual success.
You will proactively engage borrowers to:
Strengthen long-term partnerships
Anticipate needs before issues arise
Improve portfolio performance
Protect company risk position while preserving client trust
In This Role You Will Client Partnership & Relationship Ownership
Serve as the primary point of contact for assigned borrowers and investor groups.
Build trusted advisor relationships with real estate investors.
Conduct proactive portfolio review conversations with clients.
Identify growth opportunities and collaborate with Originations when appropriate.
Navigate difficult conversations while preserving long-term relationships.
Portfolio Oversight & Performance
Monitor assigned loan portfolios to ensure health and compliance.
Identify potential risks early and work collaboratively toward resolution.
Recommend strategic solutions aligned with both borrower goals and company standards.
Support retention efforts through proactive communication and transparency.
Cross-Functional Leadership
Coordinate internally with internal departments to advocate for client needs.
Align internal teams around client-specific strategies.
Escalate issues appropriately while maintaining professionalism and ownership.
Provide clear summaries and actionable insights to leadership.
Risk & Governance Alignment
Ensure adherence to company policies and regulatory requirements.
Balance relationship advocacy with disciplined risk management.
Support structured loss mitigation efforts when necessary, maintaining professionalism and empathy.
Requirements
Bachelor’s Degree required.
5+ years in commercial servicing, asset management, underwriting, or client relationship management.
Strong interpersonal communication and executive presence.
Ability to influence without direct authority.
Financial literacy, including ability to interpret borrower financials and property performance.
Advanced Excel proficiency.
Additional Qualifications
Strong relationship-building skills with professional boundaries
Confident, solution-oriented communication
Analytical thinking balanced with client empathy
Proactive outreach mindset
Ability to manage high-stakes conversations calmly
Structured, organized work habits
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Paid time off
While At Dominion You Will Enjoy
Company outings & social events
Virtual events
Companywide competitions and raffles
Personal financial workshops
Orioles season tickets
#J-18808-Ljbffr
We are seeking a Relationship Manager to serve as a strategic partner to our investor clients — driving portfolio performance, strengthening long-term relationships, and ensuring a best-in-class servicing experience.
Your Impact As a Relationship Manager, you will own the client experience across an assigned portfolio of real estate investors. You will act as a strategic advisor, balancing relationship development, portfolio performance, and operational alignment to ensure mutual success.
You will proactively engage borrowers to:
Strengthen long-term partnerships
Anticipate needs before issues arise
Improve portfolio performance
Protect company risk position while preserving client trust
In This Role You Will Client Partnership & Relationship Ownership
Serve as the primary point of contact for assigned borrowers and investor groups.
Build trusted advisor relationships with real estate investors.
Conduct proactive portfolio review conversations with clients.
Identify growth opportunities and collaborate with Originations when appropriate.
Navigate difficult conversations while preserving long-term relationships.
Portfolio Oversight & Performance
Monitor assigned loan portfolios to ensure health and compliance.
Identify potential risks early and work collaboratively toward resolution.
Recommend strategic solutions aligned with both borrower goals and company standards.
Support retention efforts through proactive communication and transparency.
Cross-Functional Leadership
Coordinate internally with internal departments to advocate for client needs.
Align internal teams around client-specific strategies.
Escalate issues appropriately while maintaining professionalism and ownership.
Provide clear summaries and actionable insights to leadership.
Risk & Governance Alignment
Ensure adherence to company policies and regulatory requirements.
Balance relationship advocacy with disciplined risk management.
Support structured loss mitigation efforts when necessary, maintaining professionalism and empathy.
Requirements
Bachelor’s Degree required.
5+ years in commercial servicing, asset management, underwriting, or client relationship management.
Strong interpersonal communication and executive presence.
Ability to influence without direct authority.
Financial literacy, including ability to interpret borrower financials and property performance.
Advanced Excel proficiency.
Additional Qualifications
Strong relationship-building skills with professional boundaries
Confident, solution-oriented communication
Analytical thinking balanced with client empathy
Proactive outreach mindset
Ability to manage high-stakes conversations calmly
Structured, organized work habits
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Paid time off
While At Dominion You Will Enjoy
Company outings & social events
Virtual events
Companywide competitions and raffles
Personal financial workshops
Orioles season tickets
#J-18808-Ljbffr