Assistant Director of Operations (Rooms focus)
Hyatt Hotels Corporation, California, MO, United States
Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.
Assistant Director of Operations (Rooms focus) US - CA - Orange County
Hotel Operations
Full-time
Yearly US Dollar (USD) pay basis
Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Assistant Leadership Committee, the Assistant Director of Operations with a focus on Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the Director of Operations.
Assistant Director of Operations (Rooms) oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.
Qualifications - External
Duties include:
Responsible for short and long term planning and the management of the Rooms operations in the front and back of the house
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Experience supervising all Rooms Departments
Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
Experience developing standards and operating procedures.
Participate in MOD program
Have dealt with special projects
Coach and counsel employees to reflect Hyatt service standards and procedures
Salary Range for this role is $93,000 - $110,000
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Experience supervising all Rooms departments strongly preferred
Service oriented style with professional presentations skills
Proven leadership skills with Hyatt preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear andconcise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal, and administrative skills
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Assistant Director of Operations (Rooms focus) US - CA - Orange County
Hotel Operations
Full-time
Yearly US Dollar (USD) pay basis
Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Assistant Leadership Committee, the Assistant Director of Operations with a focus on Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the Director of Operations.
Assistant Director of Operations (Rooms) oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.
Qualifications - External
Duties include:
Responsible for short and long term planning and the management of the Rooms operations in the front and back of the house
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Experience supervising all Rooms Departments
Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
Experience developing standards and operating procedures.
Participate in MOD program
Have dealt with special projects
Coach and counsel employees to reflect Hyatt service standards and procedures
Salary Range for this role is $93,000 - $110,000
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Experience supervising all Rooms departments strongly preferred
Service oriented style with professional presentations skills
Proven leadership skills with Hyatt preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear andconcise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal, and administrative skills
#J-18808-Ljbffr