Representative - Count Room Lead
Bally's, Chicago, IL, United States
Overview
Why Bally’s:
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading global interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
The Role As the Lead Count Room Representative, you provide manual and mechanical assistance to verify the contents of the drop boxes. You will also provide guidance and support to junior staff.
Responsibilities
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Perform the redemption kiosk, EGD, and table games drop and count processes
Count, sort, and organize all currency, coins, coupons, chips, and paperwork from the drop container; strap and hand-stamp money bundles; deliver to cashiers as applicable
Load currency counters, utilize the counter interface, and collect, sort, and reconcile funds
Enter count information into applicable software applications
Retrieve drop boxes from the storage area and appropriately store all boxes and carts
Load appropriate boxes into carts and push/pull carts to designated areas for transportation to the casino floor
Take daily count room responsibility when a supervisor or manager is not present
Support and guide all Count Room Representatives; assist with training new team members as needed
Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Perform other duties as assigned
Qualifications
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must be able to work various shifts, including weeknights, weekends, and holidays
Six months of experience in money handling preferred
Must have excellent communication and interpersonal skills
Must have excellent customer service skills
Must be proficient in using a 10-key calculator and other office equipment
Must have above-average math skills to count money accurately and quickly
What’s in it for you
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Salary Range: $28.28/hr
Physical Demands & Work Environment
Regularly required to see, talk, hear, walk, and stand
Frequently required to use hands to handle, feel, and reach
Occasionally required to sit or stoop
Must occasionally lift and/or move up to 100 pounds
Frequently required to push and pull heavy carts across the casino floor and back of house area
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations
Notice: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading global interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
The Role As the Lead Count Room Representative, you provide manual and mechanical assistance to verify the contents of the drop boxes. You will also provide guidance and support to junior staff.
Responsibilities
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Perform the redemption kiosk, EGD, and table games drop and count processes
Count, sort, and organize all currency, coins, coupons, chips, and paperwork from the drop container; strap and hand-stamp money bundles; deliver to cashiers as applicable
Load currency counters, utilize the counter interface, and collect, sort, and reconcile funds
Enter count information into applicable software applications
Retrieve drop boxes from the storage area and appropriately store all boxes and carts
Load appropriate boxes into carts and push/pull carts to designated areas for transportation to the casino floor
Take daily count room responsibility when a supervisor or manager is not present
Support and guide all Count Room Representatives; assist with training new team members as needed
Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Perform other duties as assigned
Qualifications
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must be able to work various shifts, including weeknights, weekends, and holidays
Six months of experience in money handling preferred
Must have excellent communication and interpersonal skills
Must have excellent customer service skills
Must be proficient in using a 10-key calculator and other office equipment
Must have above-average math skills to count money accurately and quickly
What’s in it for you
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Salary Range: $28.28/hr
Physical Demands & Work Environment
Regularly required to see, talk, hear, walk, and stand
Frequently required to use hands to handle, feel, and reach
Occasionally required to sit or stoop
Must occasionally lift and/or move up to 100 pounds
Frequently required to push and pull heavy carts across the casino floor and back of house area
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations
Notice: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr