Strategic Enterprise CS Lead - ROI & Health Scores

A B2B technology firm based in Ohio seeks a Strategic Customer Success Manager responsible for managing relationships with 8–12 enterprise clients. The role involves owning client outcomes, conducting Quarterly Business Reviews, and ensuring proactive health monitoring of accounts. Candidates should have 5+ years of experience in Customer Success or Account Management within B2B SaaS. The position offers opportunities for retention and expansion within a strategic client partnership environment. #J-18808-Ljbffr