Part Time Brand Ambassador
Lucid Motors, Santa Clara, CA, United States
Overview
Lucid is building a post-luxury brand centered around sustainability and human experience. The Brand Ambassador is the first point of engagement guests will have at the Lucid studio and offers 20–24 part-time hours per week. If you are an effective communicator who loves helping people and is excited about joining the EV revolution, this is the right opportunity. Leading the future in luxury electric and mobility is our goal. We design decisions to serve the individual and environment, enabling experiences unconstrained by convention. The role
Welcome guests, resolve general inquiries, and schedule test drives Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach Conduct customer assessment: ask questions to understand budget, preferences, and timeline Listen to customer needs to recommend suitable vehicles and collect required customer information Refer high-potential leads to Sales Specialists Direct guests to the most appropriate point of contact Develop deep knowledge of the Lucid brand, vehicles, and services Stimulate customer consideration by explaining features, specifications, and pricing of all models Provide backend operational support to ensure completion of order paperwork and clarity on order/vehicle status Facilities management: ensure food and beverage replenishment and report maintenance requests Support Studio Manager in executing Retail Ops playbook (opening/closing checklist) Ensure test drive and showcase vehicle readiness (cleaning, charging) Assist with daily operations as needed You bring
Exceptional people skills; communication is key Ability to deliver an outstanding customer journey for guests entering the Studio Experience in customer-facing industries (food service, retail, hospitality, etc.) Patience and professionalism Comfortable operating in an ambiguous retail environment Passion for the EV industry and building the Lucid brand Flexible availability including extended holiday mall hours, holidays and weekends 18 years old minimum Prior experience with CRM tools such as Salesforce is highly preferred Authorized to work in the USA (visa sponsorship not available) Physical requirements: ability to twist, bend, squat, reach, and stand for extended periods Successful completion of a drug test and background check where permitted by law Valid driver’s license with no suspensions within the past year Ability to obtain appropriate state licensing, where applicable Compensation and benefits
The compensation range for this position is location-dependent. Base pay range (hourly): $28 - $32 USD. Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. Eligible candidates may participate in Lucid’s equity program and discretionary annual incentive programs, subject to program rules. Equal opportunity
Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable laws and regulations. Apply for this job
To apply, please submit your information as prompted. We do not accept agency resumes and are not responsible for fees related to unsolicited resumes.
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Lucid is building a post-luxury brand centered around sustainability and human experience. The Brand Ambassador is the first point of engagement guests will have at the Lucid studio and offers 20–24 part-time hours per week. If you are an effective communicator who loves helping people and is excited about joining the EV revolution, this is the right opportunity. Leading the future in luxury electric and mobility is our goal. We design decisions to serve the individual and environment, enabling experiences unconstrained by convention. The role
Welcome guests, resolve general inquiries, and schedule test drives Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach Conduct customer assessment: ask questions to understand budget, preferences, and timeline Listen to customer needs to recommend suitable vehicles and collect required customer information Refer high-potential leads to Sales Specialists Direct guests to the most appropriate point of contact Develop deep knowledge of the Lucid brand, vehicles, and services Stimulate customer consideration by explaining features, specifications, and pricing of all models Provide backend operational support to ensure completion of order paperwork and clarity on order/vehicle status Facilities management: ensure food and beverage replenishment and report maintenance requests Support Studio Manager in executing Retail Ops playbook (opening/closing checklist) Ensure test drive and showcase vehicle readiness (cleaning, charging) Assist with daily operations as needed You bring
Exceptional people skills; communication is key Ability to deliver an outstanding customer journey for guests entering the Studio Experience in customer-facing industries (food service, retail, hospitality, etc.) Patience and professionalism Comfortable operating in an ambiguous retail environment Passion for the EV industry and building the Lucid brand Flexible availability including extended holiday mall hours, holidays and weekends 18 years old minimum Prior experience with CRM tools such as Salesforce is highly preferred Authorized to work in the USA (visa sponsorship not available) Physical requirements: ability to twist, bend, squat, reach, and stand for extended periods Successful completion of a drug test and background check where permitted by law Valid driver’s license with no suspensions within the past year Ability to obtain appropriate state licensing, where applicable Compensation and benefits
The compensation range for this position is location-dependent. Base pay range (hourly): $28 - $32 USD. Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. Eligible candidates may participate in Lucid’s equity program and discretionary annual incentive programs, subject to program rules. Equal opportunity
Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable laws and regulations. Apply for this job
To apply, please submit your information as prompted. We do not accept agency resumes and are not responsible for fees related to unsolicited resumes.
#J-18808-Ljbffr