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Customer Account Specialist - Repair

Butler Aerospace and Defense, Phoenix, AZ, United States


Overview The cities near Tempe, AZ that boast the highest number of account specialist jobs are:

Scottsdale

Glendale

Phoenix

Goodyear

Buckeye

The 10 cities near Tempe, AZ that have the most job openings are:

Surprise

Peoria

Scottsdale

Glendale

Gilbert

North Las Vegas

Chandler

Henderson

Mesa

Tucson

The 10 most popular job searches in Tempe, AZ are:

amazon

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Benefits

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About CommLoan

CommLoan is transforming commercial real estate lending through a powerful, data-driven marketplace platform. Our proprietary CUPID technology connects borrowers with a vast network of lenders, streamlining the loan process with greater transparency, speed, and scale.

The Lender Services Department is responsible for onboarding new lender partners and maintaining accurate, up-to-date lender profiles to ensure strong alignment between lenders and loan opportunities.

About the Role

The Lender Services Account Executive is responsible for maintaining and strengthening relationships with existing lender partners while ensuring lender profiles and loan programs within the CommLoan platform remain accurate and current.

In this role, you will conduct periodic outreach to lender partners to confirm lending preferences, update existing loan programs, and add new programs as they become available. You will also identify and establish new points of contact at financial institutions when lenders change organizations or when additional contacts are needed.

You will play a key role in maintaining the integrity of CommLoan’s lender database by proactively researching, outreaching, and confirming lender criteria to ensure we continue delivering well-aligned opportunities to our lending partners.

This is a full-time, in-office position.

Key Responsibilities

Confirm and update lender preferences, deal parameters, and lending criteria

Ensure lender profiles accurately reflect the types of deals lenders are actively pursuing

Monitor lender accounts to identify when a new or additional point of contact is needed

Research financial institutions to locate appropriate contacts using tools such as LinkedIn and direct outreach

Conduct outbound calls to institutions to identify and connect with key decision-makers

Onboard new lender contacts into the CommLoan platform

Assist with pulling, compiling, and maintaining reports related to the lender database and lender activity

Collaborate with internal teams to maintain data accuracy and relationship continuity

Qualifications

Strong communication skills across phone, email, and LinkedIn outreach

Comfort with research and initiating outbound calls

Highly organized with strong attention to detail

Proficient in Excel, including report management and data tracking

Ability to work both independently and collaboratively within a team

Experience in sales, customer service, commercial lending, banking, or financial services is a plus, but not required

Work Environment

Full-time

In-office

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