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Provider Directory Optimization Specialist

Talkspace, New York, NY, United States


Overview

Employer Industry: Mental Health Services Why consider this job opportunity: Salary range between $80,000 - $95,000 Comprehensive Medical, Dental, and Vision plans coverage from day one Flexible PTO and a remote-first environment Monthly Wellness Stipend to promote mental and physical self-care Opportunity to work in a mission-driven company focused on improving mental health accessibility Free access to Talkspace products for you and one household member, along with friends and family discounts

Responsibilities

Optimize provider profiles to improve ranking and discoverability across payer directories and third-party platforms

Analyze factors influencing provider visibility and search performance, making necessary adjustments

Audit provider data for accuracy and consistency across various systems

Track key metrics related to provider visibility, search ranking, and conversion rates

Collaborate with cross-functional teams to enhance data quality and streamline updates

Qualifications

2+ years of experience in provider data, healthcare operations, directory management, or analytics

Strong understanding of how provider directories function (payer or third-party)

Experience working with structured data (Excel, SQL, or similar tools)

Detail-oriented with a focus on data accuracy and completeness

Strong cross-functional communication skills

Preferred Qualifications

Hands-on experience optimizing provider profiles in platforms like Psychology Today, Zocdoc, or payer directories

Familiarity with NPI, CAQH, taxonomy codes, and provider data structures

Exposure to search ranking, filtering logic, or marketplace dynamics

Understanding of healthcare data exchange concepts (e.g., FHIR)

#MentalHealth #ProviderOptimization #RemoteWork #CareerOpportunity #HealthcareData

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