Lead Cloud Reliability & Problem Management

A leading workforce management provider based in New York seeks a Problem Manager to oversee the problem management lifecycle in a SaaS environment. Your role will involve leading root-cause investigations, tracking remediation, and enhancing platform reliability. The ideal candidate will have 5+ years in SaaS operations and a degree in Computer Science or related field. A strong understanding of distributed systems and observability tools is essential. Competitive pay and benefits provided. #J-18808-Ljbffr