Inside Sales
BW Design Group, Atlanta, GA, United States
Cadence Technologies, a subsidiary of Barry-Wehmiller Design Group, is a national distributor for industry leading process component manufacturers such as SPX, Waukesha and APV. Our valves, pumps and parts support the leading food and beverage manufacturing companies. Cadence specializes in having a highly experienced team that provides our customers with outstanding customer service and quick delivery times. We are focused on providing our professionals with opportunities for leadership and career advancement within a thriving work environment and a unique people-centric culture. We offer a robust, centralized learning and development program to improve the career experience for every professional. Cadence Technologies is seeking exceptional candidates who thrive in fast paced work environments supporting our clients by supplying various sanitary process equipment such as pumps, valves, heat exchangers, hoses, and associated repair parts.
Candidate must have a positive attitude, excellent communication, and organizational skills, working knowledge of Microsoft Office, specifically Word and Excel, and the ability to work independently with minimal supervision.
Responsibilities
Process customer requests for quotes.
Support the outside sales team with pricing requests and formal quotes for parts, equipment, and services.
Processing sales orders for parts and equipment orders
Generating purchase orders to suppliers for parts and equipment needed to fulfil open sales orders.
Work together with the other insides sales team members to ensure customer orders are being processed in a timely manner.
Follow up on submitted quotes, continually communicate lead time and delivery status of orders with customers.
Required Skills
Bachelor’s degree or equivalent combination of education and experience
2–6 years of experience in customer service, sales support, inside sales, or a related client-facing role
Demonstrated customer service focus, with a track record of responding to client needs professionally and promptly
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong written and verbal communication skills with customers, suppliers, and internal teams
Proven organizational and task management skills, with the ability to follow established processes consistently
Process-driven mindset with strong attention to detail and follow-through
Self-motivated and able to work independently with a strong sense of urgency
Proven problem-solving skills, including identifying issues and implementing practical solutions
Proficiency in Microsoft Word and Excel for documentation, data entry, tracking, and reporting
Ability and willingness to learn technical products and apply product knowledge in customer interactions
Nice to Have Skills
Experience in sanitary, pharmaceutical, food and beverage, or broader industrial environments
Familiarity with technical or industrial products
Experience supporting customers in manufacturing, distribution, or process-based industries
Demonstrated competitiveness or goal orientation, such as meeting performance targets, service metrics, or sales goals
Travel
Periodic, regional travel to customer facilities may be required.
Location
On-Site, 5 days a week in Alpharetta, GA
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Candidate must have a positive attitude, excellent communication, and organizational skills, working knowledge of Microsoft Office, specifically Word and Excel, and the ability to work independently with minimal supervision.
Responsibilities
Process customer requests for quotes.
Support the outside sales team with pricing requests and formal quotes for parts, equipment, and services.
Processing sales orders for parts and equipment orders
Generating purchase orders to suppliers for parts and equipment needed to fulfil open sales orders.
Work together with the other insides sales team members to ensure customer orders are being processed in a timely manner.
Follow up on submitted quotes, continually communicate lead time and delivery status of orders with customers.
Required Skills
Bachelor’s degree or equivalent combination of education and experience
2–6 years of experience in customer service, sales support, inside sales, or a related client-facing role
Demonstrated customer service focus, with a track record of responding to client needs professionally and promptly
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong written and verbal communication skills with customers, suppliers, and internal teams
Proven organizational and task management skills, with the ability to follow established processes consistently
Process-driven mindset with strong attention to detail and follow-through
Self-motivated and able to work independently with a strong sense of urgency
Proven problem-solving skills, including identifying issues and implementing practical solutions
Proficiency in Microsoft Word and Excel for documentation, data entry, tracking, and reporting
Ability and willingness to learn technical products and apply product knowledge in customer interactions
Nice to Have Skills
Experience in sanitary, pharmaceutical, food and beverage, or broader industrial environments
Familiarity with technical or industrial products
Experience supporting customers in manufacturing, distribution, or process-based industries
Demonstrated competitiveness or goal orientation, such as meeting performance targets, service metrics, or sales goals
Travel
Periodic, regional travel to customer facilities may be required.
Location
On-Site, 5 days a week in Alpharetta, GA
#J-18808-Ljbffr