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Hybrid IT Helpdesk Analyst

Nelnet, Frankfort, KY, United States


A leading payment technology company seeks a Client Support Analyst in Frankfort, Kentucky. The role involves acting as the first point of contact for client inquiries and resolving non-complex technical issues. Candidates should have a high school diploma and 2+ years of experience in customer support. This position offers a hybrid work model, combining remote and in-office work while emphasizing client relationship management and satisfaction. The starting pay is $21.64 per hour, complemented by a comprehensive benefits package. #J-18808-Ljbffr