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Strategic Commercial Account Manager

US012 Marsh & McLennan Agency LLC, Dallas, TX, United States


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Job Details JOB TITLE:

Strategic Commercial Account Manager, Regional New Business Focus

JOB TYPE:

FLSA Non-Exempt

Essential Duties & Responsibilities Documentation

Process documents necessary to maintain the Strategic Account Executive team workflows, utilizing agency management system. Processes including but not limited to:

Generation of surveys and request renewal applications

Submit BORs to carriers and tracking of responses

Create and complete COPE spreadsheets, as needed.

Request loss runs and prepare Loss Summaries

Prepare Proposals

Sending documents for signature via DocuSign

Identify insurance requirement wording within client contracts

Review and summarizing of coverage contained in client legacy insurance policies

Supporting Senior Account Executives and Strategic Sales Members

Communication of binders and carrier correspondence to/from account management team

Coordination of printed presentation materials

Documentation of marketing correspondence

Teamwork Function as team member of the Agency Workforce to ensure superior service to all MMA Clients. These activities include but are not limited to:

Perform tasks assigned by SAE team members

Attend meetings with Risk Management Team as appropriate.

Treat clients, prospects, and company employees with courtesy and respect.

Contribute to a team approach toward meeting goals and providing excellent client service.

Coordinate and monitor usage and quality of outsourcing teams

Demonstrate cooperation and effective communication with clients, vendors and co-workers.

Ability to support the SAE team effectively through problem solving, confidentiality, diplomacy, sensitivity and tactfulness

Other duties as requested by members of SAE team

Provides guidance / quality check for other’s work

Technical Expertise Demonstrate the technical expertise to assist in maintaining the Client Insurance Program. These duties include but are not limited to:

Obtain insurance designations of CIC or equivalent

Communicate with insurance carriers as needed

Communicate with clients as needed

Demonstrated success in servicing multiple client new and renewal business under mentorship of team members

REQUIREMENTS

Education: College Degree, preferred

P&C License

3 to 5 years of experience in commercial accounts

Ability to multi-task, prioritize work, and possess basic word processing and spreadsheet computer skills.

Operational knowledge of various Windows-based application programs such as Excel and Word

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