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Strategy & Business Operations Generalist

SentiLink, San Francisco, CA, United States


Overview SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States, replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. We were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.

Role SentiLink hires high-caliber generalists to work on the company’s most important problems across strategy, operations, product, and go-to-market. Rather than hiring for a single predefined role, this position is part of a shared hiring pipeline for candidates who fit a common profile: highly analytical, high-agency builders and operators who can drive complex, cross-functional work. During the recruiting process, we will work with you to identify the role where you can have the greatest impact based on your strengths and interests, as well as business needs.

Potential Roles

Strategy & Operations (S&O)

Solutions Analytics (SA)

Product & GTM roles (e.g., PGTML, GTM Engineering)

Product Management (select roles)

AI Process and Strategy

Growth or Revenue Leadership

You will join the team aligned with your role and report directly into that function, with clear ownership and accountability from day one. This approach allows us to pair exceptional candidates with the highest-impact opportunities across the company.

Responsibilities Your specific responsibilities will depend on the role you are aligned to, but you will be expected to take ownership of complex, high-impact problems and drive them from definition through execution.

Leading strategic and operational initiatives (Strategy & Operations)

Owning key metrics, analyses, and business insights (Solutions Analytics)

Driving product and go-to-market efforts for new initiatives (Product/PGTML/GTM Engineering)

Managing cross-functional product development and execution (Product Management)

Designing AI-driven workflows and operational processes (AI Process and Strategy)

Building and scaling growth and revenue strategies (Growth/GTM)

Requirements

3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm (bonus if the role had an analytical focus); MBA a plus

Strong analytical & communication skills, comfortable with ambiguity and context-switching, a quick learner, drives work independently

Strong organizational skills, experience leading complex projects with limited guidance

Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity

High-level communication skills and exceptional interpersonal skills

Ability to present ideas in a clear, user-friendly way

Attention to detail

Technical skills: proficient with Google Docs, Sheets & Slides; proficiency with SQL and/or Python a plus

Candidates must be legally authorized to work in the United States and must live in the United States

Compensation

$130,000/year - $230,000/year + equity + benefits

Note: This salary range is inclusive of several career levels and roles, and the actual base salary within that range will be determined by several components including but not limited to the individual’s experience, skills, and qualifications.

Perks

Employer paid group health insurance for you and your dependents

401(k) plan with employer match (or equivalent for non US-based roles)

Flexible paid time off

Regular company-wide in-person events

Home office stipend, and more!

Corporate Values

Follow Through

Deep Understanding

Whatever It Takes

Do Something Smart

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