Marketing & Events Intern

Marketing & Events Intern (Finance) Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast‑growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. Benefits Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms Boating Discounts Responsibilities Develop and maintain effective and friendly working relationships with staff, members, guests and deal with conflict effectively, courteously, and tactfully. Respond to member questions and needs via phone, email and in person. Provide excellent customer service. Work on events including (but not limited to): Newport Charter Yacht Show; Newport to Bermuda Race; Newport Yacht Rendezvous; Weekly Member Events; Safe Harbor Race Weekend; Newport Brokerage Show; Other Private Events. Manage event logistics (venues, vendors, registration); create promotional materials (program, schedules, promotional bags); manage social media; assist with on‑site set‑up, breakdown and attendee engagement. Perform other duties as assigned by Manager. Safety and Environmental Responsibilities Follow SHM Safety and Environmental rules and complete required related training. Wear proper personal protective equipment as required for the task or work area. Report all accidents, injuries, spills and near misses immediately. Technical and Physical Requirements High school diploma or equivalent preferred. Prior marina experience preferred. Previous customer service experience preferred. Proficient in Microsoft Office. Ability to sit for long periods of time. Ability to lift 10 pounds. Any skills considered standard that a Member Services Specialist should possess. Minimum Soft Skill Qualifications Strong written and verbal communication skills for creating materials and liaising with stakeholders. Organization, multitasking ability, attention to detail and ability to meet deadlines. Eagerness to engage in a growing, fast‑paced, industry‑leading company. Consistently treats others with dignity and respect. Genuinely serves others with humility and a positive attitude. Frequently demonstrates a bias toward action. Always communicates effectively and courteously with teammates and members. Continuously follows policies and procedures while seeking new and better ways of accomplishing duties. Shows resolve and overcomes difficulties in a positive and productive manner. Gladly provides responsive, high level of service to teammates and members. Eagerly puts forth extra effort to accomplish duties. Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs. Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/. #J-18808-Ljbffr