Technology Asset Manager

Summary of Job Description: The Technology Asset Manager plays a crucial role in overseeing the management of our company's technology assets, which encompass hardware, software, and subscription services. This position ensures the entire lifecycle of technology assets is optimized and accurately tracked, while also managing the Configuration Management Database (CMDB) and service maps to support restaurant and enterprise operations. Job Responsibilities: Manage and define the hardware lifecycle, ensuring that all records are precise and complete. The lifecycle includes planning, procurement, receipt, tagging, deployment, maintenance, transfer, recovery, refreshing, and disposal of hardware. Consolidate asset data from the Enterprise Asset Management system and other sources into ServiceNow, collaborating with various departments to identify and integrate asset information. Oversee software entitlements, license management, and compliance for major publishers and core applications. Facilitate vendor audits and internal reviews by ensuring all evidence is accurate and readily available. Govern subscription-based software and SaaS, keeping an updated inventory of subscriptions, including contract terms, renewal dates, costs, and usage. Collaborate with procurement, finance, and service owners to anticipate renewals and minimize unnecessary expenditures. Establish Configuration Item (CI) classes, naming conventions, essential attributes, and lifecycle states that align with IT operations' needs, ensuring data quality and CI relationship integrity. Act as the functional owner for ServiceNow IT Asset Management and CMDB capabilities, including requirement gathering, enhancement intake, testing, and ensuring successful adoption. How We Reward You: Hybrid work schedule 401K with company match Opportunity for yearly bonuses Comprehensive medical, dental, and vision insurance Access to on-site fitness facilities and health clinics Employee discounts at Panda restaurants and partner establishments Paid time off starting at 15 days, plus 7 federal holidays Education assistance and scholarship opportunities Income protection through Disability, Life, and AD&D insurance Inclusivity in bereavement leave Your Background & Experience: Bachelor's degree in Computer Information Systems or equivalent experience. A minimum of five years of progressively responsible experience in IT Asset Management or related IT operations, including hands-on experience with ServiceNow. Preferred certifications: CAMP, CSAM, CHAMP, and ITIL. Commitment to ongoing training and skill development. Must obtain a valid Food Handler's Card within 30 days of employment. Pay Range:

M2: $112,500 - $158,000 / Annual. Individual pay is determined based on various factors, including location and experience. Panda Strong since 1983:

Founded in Glendale, California, we have become the largest family-owned American Chinese restaurant concept in the country, with close to 2,800 locations worldwide. We are dedicated to providing exceptional dining experiences and building an organization that inspires personal growth and community impact. Join Us:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer committed to diversity and inclusion. We offer reasonable accommodations for individuals with disabilities. If you require assistance during the application or interview process, please reach out to our support team.