Digital Lab Email Specialist
Synectics, Mettawa, IL, United States
Job Description:
Building and authoring email content for APS marketing teams, supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care. Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies Share best practices with key partners: project managers, marketers, and creative agencies Partner with the appropriate creative agency when any design files need updating Route emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environment Proof and QC all email projects thoroughly and with meticulous attention to detail Maintain email inventory (templates, modules, and assets such as images and iconography) Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap Leverage dynamic capability in knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segments Escalate email content tool platform issues to the Email Product Owner Troubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member. Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc. Qualifications:
Bachelor's Degree in Graphic Design, Business or Marketing. 3-5 years of hands-on experience in email marketing, including content creation, testing, and deployment Experience with Knak, Figma, Photoshop preferred Knowledge of email development fundamentals including HTML/CSS and email rendering tools such as Email on Acid Strategic mindset with attention to detail and a strong ability to exceed stakeholder expectations. Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment. Excellent written, verbal, and interpersonal communication skills Experience in Pharma, or heavily regulated industry, preferred but not required. Ability to quickly pick up new skills & tools, team-oriented, agile, interpersonal tact, emotional intelligence Open to candidates from any industry background Key Leadership Competencies: Positive "all for one" approach to team deliverables and priorities. Executes with minimal guidance, takes initiative Builds strong relationships to enable higher performance. Learns, fast, grasps the "essence" and can change course quickly where indicated. Raises the bar and is never satisfied with the status quo, always seeks to innovate Creates a learning environment and is open to suggestions. Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
Building and authoring email content for APS marketing teams, supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care. Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies Share best practices with key partners: project managers, marketers, and creative agencies Partner with the appropriate creative agency when any design files need updating Route emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environment Proof and QC all email projects thoroughly and with meticulous attention to detail Maintain email inventory (templates, modules, and assets such as images and iconography) Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap Leverage dynamic capability in knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segments Escalate email content tool platform issues to the Email Product Owner Troubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member. Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc. Qualifications:
Bachelor's Degree in Graphic Design, Business or Marketing. 3-5 years of hands-on experience in email marketing, including content creation, testing, and deployment Experience with Knak, Figma, Photoshop preferred Knowledge of email development fundamentals including HTML/CSS and email rendering tools such as Email on Acid Strategic mindset with attention to detail and a strong ability to exceed stakeholder expectations. Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment. Excellent written, verbal, and interpersonal communication skills Experience in Pharma, or heavily regulated industry, preferred but not required. Ability to quickly pick up new skills & tools, team-oriented, agile, interpersonal tact, emotional intelligence Open to candidates from any industry background Key Leadership Competencies: Positive "all for one" approach to team deliverables and priorities. Executes with minimal guidance, takes initiative Builds strong relationships to enable higher performance. Learns, fast, grasps the "essence" and can change course quickly where indicated. Raises the bar and is never satisfied with the status quo, always seeks to innovate Creates a learning environment and is open to suggestions. Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.