Enterprise AI CX Transformation Lead

A leading cloud service provider in Seattle is seeking a Principal Customer Success Specialist to lead strategic transformation initiatives for enterprise customers adopting AI-powered customer experience solutions. This senior role requires a mix of technical expertise and strategic vision, focusing on building methodologies that shape enterprise transformations. Candidates should have extensive experience in leading organizational changes and a deep understanding of customer success and contact center operations. The compensation ranges between $182,800 and $247,300 annually. #J-18808-Ljbffr