Sales Support Specialist I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.**Work Shift (if applicable):**Shift 1 (United States of America)**Job Description:****Vitalant is seeking a Sales Support Specialist I** dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together.**Your impact as a Sales Support Specialist I is vital. Y**ou will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.### What to Expect* **Location:** 2801 Rodeo Rd. Ste. C1-C2 Santa Fe, NM 87505* **Base Pay:** $23.41- $26.86/ Hour* **Schedule:** Monday through Friday 8:30-5 but could vary with the occasional evening or early morning due to blood drive needs* Bachelor’s degree in a related field (Business, Marketing, Communications, Healthcare Administration), or an equivalent combination of education and experience* Valid in-state driver’s license requiredOur comprehensive total rewards support you, your family, and your future with:* Medical, dental, and vision insurance* 401(k) with 5% company match* Tuition assistance up to $5,000 per year* Free basic life and AD&D insurance* Free short- and long-term disability insurance* Paid time off* Employee Resource Groups* Recognition and perks### As a Sales Support Specialist I, you’ll get to:* Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.* Engage blood drive coordinators to increase donor participation and retention.* Assist with donor recruitment initiatives, including outreach to first-time donors.* Maintain accurate records and ensure data integrity using established systems.* Support special projects and assist with training and onboarding of new and existing staff.* Provide high-quality customer service to internal and external customers.* Ensure compliance with internal SOPs, external regulations, and software usage standards.* Collaborate with field teams and cross-functional partners to support operational success.**Location:**2801 Rodeo RoadSuite C1-2Santa Fe, NM 87507**Job Category:**Sales / Community Outreach**Contact Information:** careers@vitalant.orgIf you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. #J-18808-Ljbffr