INSIDE SALES ASSOCIATE
Charlotte Pipe, Charlotte, NC, United States
Overview
Charlotte Pipe and Foundry Company has been manufacturing pipe and fittings exclusively in the USA, employing 1,800 loyal, hard-working Americans. Today we manufacture the industry's broadest range of standard and specialty DWV products, including cast iron and plastic pipe and fittings. Charlotte Pipe is headquartered in Charlotte, NC, and has seven plant locations across the United States.
Position There is an opening at our Corporate Headquarters for an Inside Sales Associate. We are looking for an individual ready to join our fast-paced and innovative team. Excelling in this role lays the foundation for future growth.
Responsibilities
Build and maintain professional relationships with customers, contractors, regional managers, and reps
Respond to all inquiries/customer requests professionally and efficiently
Schedule customer shipments and other job-related functions using SAP software
Coordinate customer shipments using general business rules
Communicate and empathize with customers when needed
Understand and respect the order fulfillment process
Identify process improvement opportunities
Qualifications and Skills
Ability to use appropriate business communication, both verbal and written
Strong interpersonal and relational skills
Knowledge of or the ability to learn SAP functionality
Positive and helpful attitude to foster relationships with team members and other associates throughout the company
Capability to learn plastic and cast iron products
Proficient in Microsoft Office products
Bachelor’s degree required
Our Benefits Package
Excellent medical and dental insurance package
Flexible Spending Account (FSA)
401(k) plan with generous company match
Paid time off
Other Perks
Predictable and consistent work schedule
Gym membership reimbursement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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Position There is an opening at our Corporate Headquarters for an Inside Sales Associate. We are looking for an individual ready to join our fast-paced and innovative team. Excelling in this role lays the foundation for future growth.
Responsibilities
Build and maintain professional relationships with customers, contractors, regional managers, and reps
Respond to all inquiries/customer requests professionally and efficiently
Schedule customer shipments and other job-related functions using SAP software
Coordinate customer shipments using general business rules
Communicate and empathize with customers when needed
Understand and respect the order fulfillment process
Identify process improvement opportunities
Qualifications and Skills
Ability to use appropriate business communication, both verbal and written
Strong interpersonal and relational skills
Knowledge of or the ability to learn SAP functionality
Positive and helpful attitude to foster relationships with team members and other associates throughout the company
Capability to learn plastic and cast iron products
Proficient in Microsoft Office products
Bachelor’s degree required
Our Benefits Package
Excellent medical and dental insurance package
Flexible Spending Account (FSA)
401(k) plan with generous company match
Paid time off
Other Perks
Predictable and consistent work schedule
Gym membership reimbursement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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