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CRM Solutions Lead (SAP / Salesforce / Dynamics)

Asar Digital, Chicago, IL, United States


Lisle, IL (On-site) | Full-time

We’re looking for a

CRM Solutions Lead

who thinks beyond tools — someone who can design and evolve

enterprise CRM systems

across platforms. This role is for a

systems thinker

with experience in platforms like

Salesforce, SAP, Microsoft Dynamics, Oracle CRM , or similar — and an interest in expanding into

SAP Sales Cloud / Service Cloud . What you’ll do Lead

solution design

for enterprise CRM implementations (Sales, Service, Customer Experience) Translate business needs into

scalable system architecture and data flows Define

integration approaches

(ERP, eCommerce, data platforms, middleware, APIs) Drive

CRM transformation initiatives

across multiple systems and stakeholders Facilitate workshops with business and technical teams to shape solutions Contribute to

architecture decisions , trade-offs, and system design standards Guide implementation teams and ensure alignment with long-term architecture Mentor team members and help build internal CRM and SAP Cloud capabilities What we’re actually looking for

Experience with

enterprise CRM platforms :

Salesforce (Sales Cloud / Service Cloud) SAP (CRM, S/4, Sales/Service Cloud) Microsoft Dynamics 365 Oracle CX or similar

Strong understanding of:

CRM processes (Sales, Service, Customer Lifecycle) System integrations (APIs, middleware, data sync) Enterprise system design/architecture thinking

Experience working in:

consulting system implementation or complex cross-functional environments

Ability to lead discussions around:

solution design architecture decisions system trade-offs

Strong stakeholder management and communication skills Important (read this if you’re hesitating)

You do

NOT

need prior SAP Sales/Service Cloud experience. If you’ve worked with

Salesforce, Dynamics, Oracle, or other CRM platforms

and understand how to design systems, we’ll support your transition into SAP. Nice to have

Experience leading CRM implementations as:

Solution Architect CRM Lead Senior Consultant

Exposure to:

ERP integrations (SAP, Oracle, etc.) Customer data platforms/data lakes eCommerce / CPQ / Order-to-Cash flows

Background in

CRM transformation or migration projects Location & setup

Based in

Lisle, IL (on-site) Occasional travel depending on project needs Why this role

Work on

high-impact CRM transformation programs Grow into a

Solution Architect / Architecture Lead role Expand into

SAP Cloud ecosystem

with real project exposure Influence how enterprise CRM systems are designed — not just implemented

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