Assistant Resident Manager
The Moinian Group, New York, NY, United States
Manhattan based property Management Group, managing a luxury portfolio of residential properties, is looking for a highly skilled, hands-on, energetic and detail-oriented Assistant Resident Manager for a luxurious, fully occupied residential property of 500 + units.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The successful candidate must have a proven record of managing a high volume of apartment turns, work orders, common areas and building improvement projects, while working with a large team of on-site, vendors and 3rd party employees. Driving results, timeliness, organization, quality of work and superb technical knowledge to supervise and direct handymen are a must to succeed in this position. Core Responsibilities: o Coordinate with Maintenance, Concierge and Property Management to process, schedule and resolve all maintenance requests (work orders), within 24 hours of receipt. o Determine supply needs and submit orders o Determine and maintain inventory levels for supplies o Prepare units and coordinate tenant move-ins and move-outs according to company policy o Schedule and complete move-in apartment walkthroughs according to company policy, completing and filing all necessary documentation o Schedule and complete move-out apartment inspections according to company policy, completing and filing all necessary documentation o Complete apartment turns and gets units ready for prospect tours within 3-5 days of vacancy. o Ensure the highest level of cleanliness, maintenance and presentation at all property spaces; in-unit, common spaces, amenities, exterior. o Highest level of customer service and interpersonal skills o Responsible for the proper maintenance and upkeep of all critical systems and mechanical equipment. o Obtain vendor bids as needed. o Vendor management General/Administrative o Data entry as needed. o Responsible to complete ad-hoc projects as needed (update spreadsheets, forms, information packages, enter invoices etc.) Violations o Responsible for ensuring through proactive management that no violations are issued on the asset. o In the rare case of a violation issued, directs and manages all steps required to to cure and remove within 24 hours. xywuqvp Position Requirements o 4+ years' experience as an Assistant Resident Manager o 3+ years of handyman experience o HVAC repairs and maintenance experience preferred o Strong MS Office skills (emphasis on Word/Excel) o Team Management experience o Handyman experience 3 + years o Sharp eye for detail and a relentless pursue for excellence o Strong multi-tasking skills o Exceptional customer service and communication skills o Strong organizational skills o Ability to remain calm and thrive under pressure in a fast-paced environment.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The successful candidate must have a proven record of managing a high volume of apartment turns, work orders, common areas and building improvement projects, while working with a large team of on-site, vendors and 3rd party employees. Driving results, timeliness, organization, quality of work and superb technical knowledge to supervise and direct handymen are a must to succeed in this position. Core Responsibilities: o Coordinate with Maintenance, Concierge and Property Management to process, schedule and resolve all maintenance requests (work orders), within 24 hours of receipt. o Determine supply needs and submit orders o Determine and maintain inventory levels for supplies o Prepare units and coordinate tenant move-ins and move-outs according to company policy o Schedule and complete move-in apartment walkthroughs according to company policy, completing and filing all necessary documentation o Schedule and complete move-out apartment inspections according to company policy, completing and filing all necessary documentation o Complete apartment turns and gets units ready for prospect tours within 3-5 days of vacancy. o Ensure the highest level of cleanliness, maintenance and presentation at all property spaces; in-unit, common spaces, amenities, exterior. o Highest level of customer service and interpersonal skills o Responsible for the proper maintenance and upkeep of all critical systems and mechanical equipment. o Obtain vendor bids as needed. o Vendor management General/Administrative o Data entry as needed. o Responsible to complete ad-hoc projects as needed (update spreadsheets, forms, information packages, enter invoices etc.) Violations o Responsible for ensuring through proactive management that no violations are issued on the asset. o In the rare case of a violation issued, directs and manages all steps required to to cure and remove within 24 hours. xywuqvp Position Requirements o 4+ years' experience as an Assistant Resident Manager o 3+ years of handyman experience o HVAC repairs and maintenance experience preferred o Strong MS Office skills (emphasis on Word/Excel) o Team Management experience o Handyman experience 3 + years o Sharp eye for detail and a relentless pursue for excellence o Strong multi-tasking skills o Exceptional customer service and communication skills o Strong organizational skills o Ability to remain calm and thrive under pressure in a fast-paced environment.