_1":2,"_587":-5,"_588":-5},"loaderData",{"_3":4,"_426":427},"root",{"_5":6,"_13":14,"_399":400,"_412":413,"_423":-7,"_424":-5,"_425":-5},"honeypotInputProps",{"_7":8,"_9":10,"_11":12},"nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","g3Embl2LJ1o605ZZN4bopOvnur5CrKzTXwIQijAMVkYUS6NEfJiAKGE=","board",{"_15":16,"_17":16,"_18":19,"_20":21,"_26":27,"_28":29,"_32":33,"_36":37,"_44":45,"_48":49,"_64":65,"_66":67,"_74":75,"_195":196,"_210":211,"_241":242,"_273":274,"_280":281,"_285":286,"_387":388,"_393":394},"name","Mediabistro","fullName","siteUrl","https://www.mediabistro.com","pages",{"_22":23,"_24":25},"home","/","jobs","/jobs","mainCss",":root{--background:white;--foreground:black;--card:oklch(100% 0 0);--card-foreground:oklch(25% .001 0);--popover:white;--popover-foreground:black;--primary:oklch(59% .23 31.14);--primary-foreground:oklch(100% 0 0);--secondary:oklch(98% .001 0);--secondary-foreground:oklch(25% .001 0);--muted:oklch(97% 0 0);--muted-foreground:oklch(55.6% 0 0);--accent:oklch(96% 0 0);--accent-foreground:oklch(25% .001 0);--destructive:oklch(65% .15 15);--border:oklch(90% .001 0);--input:oklch(90% .001 0);--ring:oklch(70% .15 25);--chart-1:oklch(70% .15 25);--chart-2:oklch(70% .12 140);--chart-3:oklch(75% .12 60);--chart-4:oklch(45% .15 260);--chart-5:oklch(20% .02 280);--sidebar:oklch(98% .001 0);--sidebar-foreground:oklch(25% .001 0);--sidebar-primary:oklch(70% .15 25);--sidebar-primary-foreground:oklch(100% 0 0);--sidebar-accent:oklch(98% .001 0);--sidebar-accent-foreground:oklch(25% .001 0);--sidebar-border:oklch(90% .001 0);--sidebar-ring:oklch(70% .15 25);--footer-background:oklch(14% .07 288.16);--footer-foreground:oklch(100% 0 0);--footer-border:oklch(70% .15 25)}.dark{--background:oklch(14% .07 288.16);--foreground:oklch(100% 0 0);--card:oklch(29% .05 287.37);--card-foreground:oklch(100% 0 0);--muted:oklch(34% .02 255);--muted-foreground:oklch(78% .01 255);--popover:oklch(29% .05 287.37);--popover-foreground:oklch(100% 0 0);--border:transparent}","sitemaps",[30,31],"https://www.mediabistro.com/sitemap.xml","https://www.mediabistro.com/jobs-sitemap.xml","analytics",{"_34":35},"gtmId","GTM-NVDRG7Q","favicon",{"_38":39,"_40":41,"_42":43},"faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","metaTags",{"_46":47},"ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-dark-social-1200x468.png","social",{"_50":51,"_52":53,"_58":59,"_60":61,"_62":63},"facebook","https://www.facebook.com/mediabistro","twitter",{"_54":55,"_56":57},"handle","@mediabistro","url","https://twitter.com/mediabistro","linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","helpEmail","help@mediabistro.com","transactionalEmail",{"_68":69,"_70":71,"_72":73},"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","clientPasswordResetTemplateId","d-ff1301b464d1436685573e406e4c1674","header",{"_76":77,"_88":89},"logo",{"_78":79,"_80":81,"_82":83,"_84":85,"_86":87},"whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1","width",300,"height",64,"items",[90,143,168,186],{"_91":92,"_93":94,"_95":96},"type","mega-menu","text","Jobs","columns",[97,112,134],{"_88":98},[99,102,106,109],{"_91":100,"_93":101,"_56":25},"internal-link","Search Creative Jobs",{"_91":103,"_93":104,"_56":105},"link","Hot Jobs","/career-advice/get-hired/hot-jobs/",{"_91":100,"_93":107,"_56":108},"Remote Media Jobs","/jobs?keyword=media&remote=true",{"_91":100,"_93":110,"_56":111},"Create Job Alerts","/create-alert",{"_113":114,"_88":115},"title","Job Categories",[116,119,122,125,128,131],{"_91":100,"_93":117,"_56":118},"Creative & Design","/jobs?category=Creative+%26+Design",{"_91":100,"_93":120,"_56":121},"Marketing & Communications","/jobs?category=Marketing+%26+Communications",{"_91":100,"_93":123,"_56":124},"Operations & Strategy","/jobs?category=Operations+%26+Strategy",{"_91":100,"_93":126,"_56":127},"Production","/jobs?category=Production",{"_91":100,"_93":129,"_56":130},"Sales & Business Development","/jobs?category=Sales+%26+Business+Development",{"_91":100,"_93":132,"_56":133},"Writing & Editing","/jobs?category=Writing+%26+Editing",{"_113":135,"_88":136},"Quick Links",[137,139,142],{"_91":100,"_93":138,"_56":25},"Search All Jobs",{"_91":100,"_93":140,"_56":141},"Remote Jobs","/jobs?remote=true",{"_91":100,"_93":110,"_56":111},{"_91":144,"_93":145,"_88":146},"dropdown","Career Resources",[147,150,153,156,159,162,165],{"_91":103,"_93":148,"_56":149},"Career Advice & Articles","/career-advice/",{"_91":103,"_93":151,"_56":152},"Media Industry News","/media-news",{"_91":103,"_93":154,"_56":155},"Creative Tools","https://playbook.mediabistro.com/",{"_91":100,"_93":157,"_56":158},"Resume Writing Services","/resume-writing-services/",{"_91":103,"_93":160,"_56":161},"Interview Coaching","https://www.wizco.io/ava?utm_source=mediabistro&utm_medium=job_board&utm_campaign=ava_interview_coaching&utm_content=resources_nav",{"_91":100,"_93":163,"_56":164},"Job Market Insights","/trends",{"_91":103,"_93":166,"_56":167},"Member Profiles","/freelance-connect/browse/",{"_91":144,"_93":169,"_88":170},"Mediabistro Membership",[171,174,177,180,183],{"_91":103,"_93":172,"_56":173},"Membership Overview","/unlimited/",{"_91":103,"_93":175,"_56":176},"How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/",{"_91":103,"_93":178,"_56":179},"Editorial Calendars (Premium Access)","/mastheads/",{"_91":103,"_93":181,"_56":182},"Courses & Training Programs","/online-training-courses/",{"_91":103,"_93":184,"_56":185},"Membership FAQ","/unlimited/frequently-asked-questions/",{"_91":144,"_93":187,"_88":188},"Showcase",[189,192],{"_91":103,"_93":190,"_56":191},"Featured Creative Stories","/showcase",{"_91":103,"_93":193,"_56":194},"Submit your Story","/my-account/?account_tab=showcase","footer",{"_76":197,"_198":199,"_200":201,"_202":203,"_204":205,"_206":207,"_208":209},{"_78":79,"_80":81,"_82":83},"cta","","logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro","termsOfUse","/terms-of-use/","termsOfService","/terms-of-service","privacyPolicy","/privacy-policy/","styleGuide",{"_212":213,"_217":218},"images",[214,215,216],"/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp","colors",[219,223,226,229,232,235,238],{"_15":220,"_221":222},"$primary-color","value","#339999",{"_15":224,"_221":225},"$primary-color-light","#1ab9b3",{"_15":227,"_221":228},"$dark-blue","#3c405d",{"_15":230,"_221":231},"$green","#2D7E7E",{"_15":233,"_221":234},"$grey","rgba(47, 47, 48, 0.93)",{"_15":236,"_221":237},"$darkgrey","rgba(44, 43, 45, 0.98)",{"_15":239,"_221":240},"$light-grey","#F3F3F4","jobsSearch",{"_243":244,"_251":252},"emptyMeta",[245,247],{"_113":246},"Media, Marketing & Creative Job Board | Journalism & Ad Jobs",{"_15":248,"_249":250},"description","content","The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","websiteSchema",[253],{"_254":255},"script:ld+json",{"_256":257,"_258":259,"_15":16,"_260":261,"_56":262,"_263":264},"@context","https://schema.org","@type","WebSite","alternateName","MB","https://mediabistro.com/jobs","potentialAction",{"_258":265,"_266":267,"_271":272},"SearchAction","target",{"_258":268,"_269":270},"EntryPoint","urlTemplate","https://mediabistro.com/jobs?keyword={keyword}","query-input","required name=keyword","hero",{"_113":275,"_276":277,"_198":278,"_93":279},"Find Your Next Media Job","subtitle","Discover creative opportunities at the world's leading media brands","Start Your Search","Search Media, Marketing & Creative Jobs","flags",{"_282":283,"_284":283},"extendedFilters",true,"weeklyNewsletter","postJobs",{"_287":288,"_273":293,"_296":297,"_298":299,"_280":303,"_307":308,"_320":321,"_326":327,"_331":332,"_347":348,"_350":351},"meta",[289,291],{"_113":290},"Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro",{"_15":248,"_249":292},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.",{"_113":294,"_276":295,"_248":199},"The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.","unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_93":300,"_301":302},"*Unlimited plan is for direct employers only. Hiring at scale, posting on behalf of clients, or distributing across job boards?","linkText","Contact us for custom volume pricing, multi-brand support, and programmatic distribution.",{"_304":283,"_305":283,"_306":283},"showMediaBoardSection","showRolesSection","showPlanIcon","mediaBoardSection",{"_113":309,"_276":310,"_248":311,"_312":313,"_318":319},"The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[314,315,316,317],"News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","imageAlt","Job seekers and featured job cards collage","rolesSection",{"_113":322,"_276":323,"_248":324,"_318":325},"Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","Media roles infographic","testimonialsSection",{"_113":328,"_276":329,"_248":330},"Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","testimonials",[333,339,343],{"_334":335,"_336":337,"_76":338},"company","Huffpost","quote","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png",{"_334":340,"_336":341,"_76":342},"NBCUniversal","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png",{"_334":344,"_336":345,"_76":346},"The Taunton Press","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","employersSection",{"_113":349,"_276":16},"Media and Creative Employers on","employerLogos",[352,354,357,360,363,366,369,372,375,378,381,384],{"_15":340,"_353":342},"image",{"_15":355,"_353":356},"Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png",{"_15":358,"_353":359},"Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png",{"_15":361,"_353":362},"Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png",{"_15":364,"_353":365},"Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png",{"_15":367,"_353":368},"Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png",{"_15":370,"_353":371},"Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png",{"_15":373,"_353":374},"Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png",{"_15":376,"_353":377},"Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png",{"_15":379,"_353":380},"Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png",{"_15":382,"_353":383},"Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png",{"_15":385,"_353":386},"Leaf Group","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","createAlertMeta",[389,391],{"_113":390},"Create Job Alerts | Media, Marketing & Creative Job Alerts",{"_15":248,"_249":392},"Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","jobsPortalSignupMeta",[395,397],{"_113":396},"Sign Up | Creative, Marketing & Media Job Search",{"_15":248,"_249":398},"Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","requestInfo",{"_401":402,"_407":19,"_408":409,"_410":411},"hints",{"_403":404,"_405":406},"theme","light","timeZone","UTC","origin","path","/jobs/3073150088-staff-customer-engagement-andamp-programs-lead-cortex","userPrefs",{"_403":404},"env",{"_414":415,"_416":417,"_418":419,"_420":421,"_422":19},"MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","be7313176a7e8423e1ddab625da43b6c1aed94c6","WEBSITE_URL","user","toast","confettiId","routes/_public.jobs.$id",{"_428":429,"_429":430,"_498":499,"_519":434,"_520":434,"_521":522},"kind","job",{"_431":432,"_433":434,"_435":434,"_436":120,"_437":199,"_438":199,"_439":440,"_441":-7,"_113":442,"_248":443,"_444":445,"_446":447,"_448":199,"_449":450,"_462":463,"_464":199,"_465":199,"_466":199,"_56":467,"_468":199,"_469":199,"_470":471,"_472":471,"_473":474,"_475":434,"_476":477,"_478":409,"_479":480,"_481":443,"_482":483,"_487":488,"_489":442,"_490":484,"_491":199,"_492":493,"_494":495,"_496":497},"id",["B","3073150088"],"promoted",false,"remoteAllowed","category","duration","experienceLevel","publishedAt",["D",1774882800000],"indexedAt","Staff Customer Engagement andamp; Programs Lead (Cortex)","Your mandate is to drive a reality where strategic customers feel progress, clarity, and carewithout needing to chase it. You will move our feedback ecosystem from passive data collection to active roadmap negotiation, ensuring that the \"Voice of th Customer Engagement, Lead, Program, Staff, Product Management, Engagement, Technology, Business Services\n","descriptionText","Staff Customer Engagement andamp; Programs Lead (Cortex) Palo Alto Networks Marketing & Communications Your mandate is to drive a reality where strategic customers feel progress, clarity, and carewithout needing to chase it. You will move our feedback ecosystem from passive data collection to active roadmap negotiation, ensuring that the \"Voice of th Customer Engagement, Lead, Program, Staff, Product Management, Engagement, Technology, Business Services","shortDescription","Your mandate is to drive a reality where strategic customers feel progress, clarity, and carewithout needing to chase it. You will move our feedbac...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Santa Clara, CA, United States, 95053","city","Santa Clara","state","CA","country","United States","postal_code","95053","companyName","Palo Alto Networks","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=C4D7F39B1C66EF2C0853CBB5630B2DE4&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=F7BB9307C85A6B56410B85A83D56364D","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Palo Alto Networks","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/3073150088-staff-customer-engagement-andamp-programs-lead-cortex","strippedDescription","parsedLocation",{"_452":484,"_485":199,"_486":199,"_454":455,"_456":457,"_458":459,"_460":461},"Santa Clara, CA, United States","street1","street2","displayPublishedAt","11 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Palo+Alto+Networks","searchLocationPath","/jobs?location=Santa+Clara%2C+CA%2C+United+States","searchTitlePath","/jobs?keyword=Staff+Customer+Engagement+andamp%3B+Programs+Lead+%28Cortex%29","featuredCompany",{"_431":500,"_15":501,"_502":434,"_76":503,"_504":505,"_248":506,"_448":507,"_508":-5,"_509":-5,"_510":-5,"_511":512,"_513":514,"_515":516,"_470":503,"_478":517,"_472":518},8752,"Newsday Media Group","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[523,540,546,558,570],{"_435":434,"_439":524,"_470":471,"_462":463,"_248":525,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":528,"_431":534,"_473":474,"_436":120,"_487":535,"_478":536,"_489":527,"_490":537,"_492":493,"_494":538,"_496":539},["D",1774803600000],"Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.\nWho We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!\nWe believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real‑time problem‑solving, stronger relationships, and the kind of precision that drives great outcomes.\nJob Summary

Your mandate is to drive a reality where strategic customers feel progress, clarity, and care—without needing to chase it. You will move our feedback ecosystem from passive data collection to active roadmap negotiation, ensuring that the \"Voice of the Field\" is backed by revenue data and that our high‑touch programs (Diamond, Betas) run with military precision.\nKey Responsibilities

Feedback Ecosystem Ownership: Repatriate and own the end‑to‑end Feature Request and Content Feedback systems. You will modify these systems to accept structured input from multiple stakeholders, ensuring a holistic view of the market. You will transition the organization from \"ticket taking\" to strategic prioritization, correlating technical requests with \"Dollars at Risk\" to influence the Product Management roadmap.

Own the \"System of Follow‑Through\" for Executive‑level customer engagements. You track every commitment made in high‑stakes meetings, assigning ownership and ensuring loops are closed before the customer asks.

Diamond Program Architecture: Architect and implement improvements to our Product Management interlock program for our most critical customers.

Beta Program Design: Partner with Product Management to design and execute structured Beta programs. Define the recruitment criteria, the feedback mechanism, and the exit criteria that determine if a solution or feature is field‑ready for General Availability.

Closed‑Loop Communication: Act as the primary conduit for communicating roadmap decisions to stakeholders, building trust through transparency and clarity.

Qualifications

Required Qualifications

5+ years in Technical Program Management, Product Operations, or Customer Success Strategy.

Proven experience managing customer feedback loops in a high‑growth SaaS/Security environment.

Ability to synthesize complex data into executive‑level dashboards.

Background in Technical Program Management (TPM), Product Operations, or Customer Success Operations.

Preferred Qualifications

Systems thinker comfortable leveraging tools (Salesforce, Jira, Asana) to industrialize the flow of information.

Diplomatic ability to navigate between Sales Vice Presidents and Engineering Leads.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non‑sales roles) or base salary + commission target (for sales/com‑missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (https://benefits.paloaltonetworks.com/).\n$165,000.00 - $267,500.00/yr\nOur Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.\nWe are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.\nPalo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.\nAll your information will be kept confidential according to EEO guidelines.\nIs role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

#J-18808-Ljbffr\n","Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of ...","Staff Customer Engagement & Programs Lead (Cortex)",[529],{"_458":459,"_454":530,"_452":531,"_456":532,"_460":533},"New York","New York, NY, United States, 10261","NY","10261",["B","3058818553"],"1 days ago","/jobs/3058818553-staff-customer-engagement-programs-lead-cortex","New York, NY, United States","/jobs?location=New+York%2C+NY%2C+United+States","/jobs?keyword=Staff+Customer+Engagement+%26+Programs+Lead+%28Cortex%29",{"_435":434,"_439":541,"_470":471,"_462":463,"_248":525,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":542,"_431":544,"_473":474,"_436":120,"_487":535,"_478":545,"_489":527,"_490":484,"_492":493,"_494":495,"_496":539},["D",1774803600000],[543],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","3058751913"],"/jobs/3058751913-staff-customer-engagement-programs-lead-cortex",{"_435":434,"_439":547,"_470":471,"_462":463,"_248":525,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":548,"_431":554,"_473":474,"_436":120,"_487":535,"_478":555,"_489":527,"_490":556,"_492":493,"_494":557,"_496":539},["D",1774803600000],[549],{"_458":459,"_454":550,"_452":551,"_456":552,"_460":553},"Plano","Plano, TX, United States, 75086","TX","75086",["B","3058794931"],"/jobs/3058794931-staff-customer-engagement-programs-lead-cortex","Plano, TX, United States","/jobs?location=Plano%2C+TX%2C+United+States",{"_435":434,"_439":559,"_470":471,"_462":463,"_248":525,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":560,"_431":566,"_473":474,"_436":120,"_487":535,"_478":567,"_489":527,"_490":568,"_492":493,"_494":569,"_496":539},["D",1774803600000],[561],{"_458":459,"_454":562,"_452":563,"_456":564,"_460":565},"Reston","Reston, VA, United States, 22090","VA","22090",["B","3058818191"],"/jobs/3058818191-staff-customer-engagement-programs-lead-cortex","Reston, VA, United States","/jobs?location=Reston%2C+VA%2C+United+States",{"_435":434,"_439":571,"_470":471,"_462":463,"_248":572,"_446":573,"_433":434,"_113":574,"_437":199,"_438":199,"_472":471,"_448":199,"_449":575,"_431":581,"_473":474,"_436":129,"_487":582,"_478":583,"_489":574,"_490":584,"_492":493,"_494":585,"_496":586},["D",1774864800000],"A leading cybersecurity firm is seeking a Domain Consultant for SOC Transformation. This remote role involves expertise in the Cortex portfolio, focusing on developing technical solutions for customers. Key responsibilities include collaborating with account teams, guiding customer demonstrations, and architecting security solutions. Candidates should have over 3 years of experience in Security Operations or related fields, with knowledge in SIEM/SOAR and customer engagement skills. Join a culture that values innovation and shared success.\n#J-18808-Ljbffr\n","A leading cybersecurity firm is seeking a Domain Consultant for SOC Transformation. This remote role involves expertise in the Cortex portfolio, fo...","Cortex Security Solutions Consultant",[576],{"_458":459,"_454":577,"_452":578,"_456":579,"_460":580},"Atlanta","Atlanta, GA, United States, 30383","GA","30383",["B","3070411424"],"16 hours ago","/jobs/3070411424-cortex-security-solutions-consultant","Atlanta, GA, United States","/jobs?location=Atlanta%2C+GA%2C+United+States","/jobs?keyword=Cortex+Security+Solutions+Consultant","actionData","errors"]