Community Property Manager
Star Management CA, El Cajon, CA, United States
Position Summary
El Capitan Mobile Home Park, a well-established 76-space all-age manufactured home community in El Cajon, is seeking a professional, organized Community Manager to oversee daily operations, ensure rule compliance, supervise onsite staff, and maintain a high standard of property management. This position requires someone who communicates clearly, maintains appropriate boundaries with residents, and applies policies consistently. The ideal candidate is steady, practical, and able to navigate challenging resident interactions with confidence while maintaining a respectful, professional tone. Company housing is provided and occupancy is required. Why This Role Matters
You will provide consistent onsite leadership and operational stability. You will oversee and support onsite staff while maintaining performance expectations. You will help ensure the community remains clean, organized, and compliant. You will work within a structured environment with strong regional and corporate support. Company Overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho, and Nevada, we provide value in housing and integrity in service. Star\'s Mission: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. Our Core Values: Hands-on Ownership Commit to Your Best Work Always Learning Do the Right Thing Be Respectful What You\'ll Do
Resident Relations & Communication
Serve as the primary point of contact for residents with a professional, courteous, and consistent approach. Communicate rules, policies, and decisions clearly and in alignment with company standards. Address resident questions and concerns objectively, maintaining appropriate boundaries. Manage rental applications and prepare required documentation. Community Operations & Compliance
Conduct regular property inspections for safety, maintenance, and rule adherence. Apply Mobilehome Residency Law (MRL), Title 25, landlord/tenant laws, and community rules accurately. Prepare, post, and distribute notices and maintain required records. Support a community environment where expectations are clear and policies are followed. Conduct move-in/move-out inspections for park-owned homes. Prepare and maintain reports of planned move-in/move-outs and vacancies. Collect and schedule repairs for park-owned home tenant maintenance request forms. Create punch lists for park-owned home rehabs. Schedule and show vacant units to prospective tenants. Administrative & Financial Management
Manage rent collection, posting, and bank deposits. Maintain organized and accurate digital and physical records. Read and record utility meter data. Code and approve vendor invoices; assist with budgeting and reporting. Staff Supervision
Supervise onsite employees, including maintenance technician, and lock-up porter. Assign tasks, set priorities, and support staff performance and accountability. Provide direction and ensure smooth day-to-day operations. Coordinate scheduling and oversee staffing needs. Maintenance & Vendor Oversight
Coordinate and oversee vendors, contractors, and service providers. Manage work orders from issuance through completion. Oversee maintenance routines and capital improvement activities. Perform minor maintenance tasks when needed. Manage clubhouse and amenity scheduling. Record and document project detail milestones through conclusion, such as park-owned home renovation estimate to completion. What Success Looks Like
Policies and rules are followed consistently, with clear communication. Staff and vendors understand expectations and perform reliably. Documentation is complete, organized, and compliant with company standards. The community remains clean, orderly, and well-maintained. Resident interactions are handled calmly, professionally, and with confidence. The manager maintains a steady and professional presence with the residents and the public. What You Bring
Required: Ability and willingness to live in company-provided housing. 3–5 years of residential property management experience. Strong communication skills with the ability to remain clear, consistent, and professional. Ability to maintain boundaries and apply policies reliably. Experience supervising staff or leading teams. Knowledge of property management software (Rent Manager, Yardi, AppFolio, etc.). Strong organization, time-management, and documentation skills. Ability to remain composed when navigating difficult or sensitive situations. Proficiency with Microsoft Office and general computer applications. Preferred: AA degree or equivalent education. Experience in manufactured housing or other property management. Background working with vendors, staff supervision, or community facility oversight. Physical Requirements
Ability to walk the community for inspections. Ability to sit at a computer for extended periods. Ability to lift up to 30 lbs. Compensation & Benefits
Hourly: $21 to $22 per hour, DOE Housing: Company housing included, occupancy is required. Medical, dental, and vision benefits. 401(k) with company match. 10 paid holidays. 5 vacation days during the first year (accrual begins immediately). Location
El Cajon, CA 92019 How to Apply
If you are an experienced property management professional with strong organizational skills and the ability to maintain a well-run community through clear communication and consistent expectations, we encourage you to apply online. We are an equal opportunity employer. Must be able to pass 7-year background check. Any job offer will be based on the results of background screening.
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El Capitan Mobile Home Park, a well-established 76-space all-age manufactured home community in El Cajon, is seeking a professional, organized Community Manager to oversee daily operations, ensure rule compliance, supervise onsite staff, and maintain a high standard of property management. This position requires someone who communicates clearly, maintains appropriate boundaries with residents, and applies policies consistently. The ideal candidate is steady, practical, and able to navigate challenging resident interactions with confidence while maintaining a respectful, professional tone. Company housing is provided and occupancy is required. Why This Role Matters
You will provide consistent onsite leadership and operational stability. You will oversee and support onsite staff while maintaining performance expectations. You will help ensure the community remains clean, organized, and compliant. You will work within a structured environment with strong regional and corporate support. Company Overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho, and Nevada, we provide value in housing and integrity in service. Star\'s Mission: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. Our Core Values: Hands-on Ownership Commit to Your Best Work Always Learning Do the Right Thing Be Respectful What You\'ll Do
Resident Relations & Communication
Serve as the primary point of contact for residents with a professional, courteous, and consistent approach. Communicate rules, policies, and decisions clearly and in alignment with company standards. Address resident questions and concerns objectively, maintaining appropriate boundaries. Manage rental applications and prepare required documentation. Community Operations & Compliance
Conduct regular property inspections for safety, maintenance, and rule adherence. Apply Mobilehome Residency Law (MRL), Title 25, landlord/tenant laws, and community rules accurately. Prepare, post, and distribute notices and maintain required records. Support a community environment where expectations are clear and policies are followed. Conduct move-in/move-out inspections for park-owned homes. Prepare and maintain reports of planned move-in/move-outs and vacancies. Collect and schedule repairs for park-owned home tenant maintenance request forms. Create punch lists for park-owned home rehabs. Schedule and show vacant units to prospective tenants. Administrative & Financial Management
Manage rent collection, posting, and bank deposits. Maintain organized and accurate digital and physical records. Read and record utility meter data. Code and approve vendor invoices; assist with budgeting and reporting. Staff Supervision
Supervise onsite employees, including maintenance technician, and lock-up porter. Assign tasks, set priorities, and support staff performance and accountability. Provide direction and ensure smooth day-to-day operations. Coordinate scheduling and oversee staffing needs. Maintenance & Vendor Oversight
Coordinate and oversee vendors, contractors, and service providers. Manage work orders from issuance through completion. Oversee maintenance routines and capital improvement activities. Perform minor maintenance tasks when needed. Manage clubhouse and amenity scheduling. Record and document project detail milestones through conclusion, such as park-owned home renovation estimate to completion. What Success Looks Like
Policies and rules are followed consistently, with clear communication. Staff and vendors understand expectations and perform reliably. Documentation is complete, organized, and compliant with company standards. The community remains clean, orderly, and well-maintained. Resident interactions are handled calmly, professionally, and with confidence. The manager maintains a steady and professional presence with the residents and the public. What You Bring
Required: Ability and willingness to live in company-provided housing. 3–5 years of residential property management experience. Strong communication skills with the ability to remain clear, consistent, and professional. Ability to maintain boundaries and apply policies reliably. Experience supervising staff or leading teams. Knowledge of property management software (Rent Manager, Yardi, AppFolio, etc.). Strong organization, time-management, and documentation skills. Ability to remain composed when navigating difficult or sensitive situations. Proficiency with Microsoft Office and general computer applications. Preferred: AA degree or equivalent education. Experience in manufactured housing or other property management. Background working with vendors, staff supervision, or community facility oversight. Physical Requirements
Ability to walk the community for inspections. Ability to sit at a computer for extended periods. Ability to lift up to 30 lbs. Compensation & Benefits
Hourly: $21 to $22 per hour, DOE Housing: Company housing included, occupancy is required. Medical, dental, and vision benefits. 401(k) with company match. 10 paid holidays. 5 vacation days during the first year (accrual begins immediately). Location
El Cajon, CA 92019 How to Apply
If you are an experienced property management professional with strong organizational skills and the ability to maintain a well-run community through clear communication and consistent expectations, we encourage you to apply online. We are an equal opportunity employer. Must be able to pass 7-year background check. Any job offer will be based on the results of background screening.
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