Senior Catering Sales Manager
Marriott International, Miami, FL, United States
Scope of Position
The Senior Catering Sales Manager will focus on large corporate day business, membership driven private events and holiday parties through traditional social bookings (i.e., weddings, bar/bat mitzvahs, golf tournaments, reunions, and others). He/she will be responsible for maximizing revenues while controlling expenses, acting as a liaison between clients and operating departments to ensure a successful event, as well as securing future business/referrals. Additionally, this manager will direct and execute the events based on JW requirements and standards.
Position Requirements Professional demeanor appropriate for a luxury environment. Minimum 5 years experience in luxury hotel catering/conference planning with an emphasis on sales/revenue generation. Thorough knowledge/understanding of the luxury hotel/catering market. Knowledge of Event Planning, Event Services, and Food Production and Presentation. Able to anticipate/identify potentially difficult situations and respond quickly with an effective solution, ability to be proactive. Working knowledge of Microsoft Office and Meeting Matrix. Marriotts CI-TY knowledge is a plus. Possess or attain CMP/CSEP and/or Wedding certification.
Responsibilities Arrange and conduct special events, site inspections, off-site presentations and menu tastings as required. Responsible for proactively soliciting group/catering business. Meet/exceed all quarterly/annual sales goals as assigned. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Sales and Execution of Social Event Bookings Provide client proposals in accordance with established departmental policies and procedures. Actively up-sells each business opportunity to maximize revenue. Maintain accurate data in all operating software to ensure forecasting and reporting accuracy. Initiate billing procedures, and ensure deposit(s) and/or credit applications are received with adequate information and processes in a timely manner. Communicate all subsequent changes in a timely manner through established procedures and/or verbal communication. Attend department, and relevant meetings on a regular basis. Works with partners to develop creative ideas and proposals for group/catering events. Stay current on catering and special event trends. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and set-up of staging and dance flooring. Join/participate in one or more professional organizations as it relates to Sales and Catering. Perform any other reasonable duties as required by management.
Education 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
OR 5 years experience in the sales and marketing or related professional area
Skills and Abilities Able to communicate in the English language. Second language is a plus. Able to work flexible schedules including holidays and weekends and able to perform multiple tasks. Must be able to work in a fast paced environment. Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
Physical Requirements On a continuous basis, sit at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.
The Senior Catering Sales Manager will focus on large corporate day business, membership driven private events and holiday parties through traditional social bookings (i.e., weddings, bar/bat mitzvahs, golf tournaments, reunions, and others). He/she will be responsible for maximizing revenues while controlling expenses, acting as a liaison between clients and operating departments to ensure a successful event, as well as securing future business/referrals. Additionally, this manager will direct and execute the events based on JW requirements and standards.
Position Requirements Professional demeanor appropriate for a luxury environment. Minimum 5 years experience in luxury hotel catering/conference planning with an emphasis on sales/revenue generation. Thorough knowledge/understanding of the luxury hotel/catering market. Knowledge of Event Planning, Event Services, and Food Production and Presentation. Able to anticipate/identify potentially difficult situations and respond quickly with an effective solution, ability to be proactive. Working knowledge of Microsoft Office and Meeting Matrix. Marriotts CI-TY knowledge is a plus. Possess or attain CMP/CSEP and/or Wedding certification.
Responsibilities Arrange and conduct special events, site inspections, off-site presentations and menu tastings as required. Responsible for proactively soliciting group/catering business. Meet/exceed all quarterly/annual sales goals as assigned. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Sales and Execution of Social Event Bookings Provide client proposals in accordance with established departmental policies and procedures. Actively up-sells each business opportunity to maximize revenue. Maintain accurate data in all operating software to ensure forecasting and reporting accuracy. Initiate billing procedures, and ensure deposit(s) and/or credit applications are received with adequate information and processes in a timely manner. Communicate all subsequent changes in a timely manner through established procedures and/or verbal communication. Attend department, and relevant meetings on a regular basis. Works with partners to develop creative ideas and proposals for group/catering events. Stay current on catering and special event trends. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and set-up of staging and dance flooring. Join/participate in one or more professional organizations as it relates to Sales and Catering. Perform any other reasonable duties as required by management.
Education 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
OR 5 years experience in the sales and marketing or related professional area
Skills and Abilities Able to communicate in the English language. Second language is a plus. Able to work flexible schedules including holidays and weekends and able to perform multiple tasks. Must be able to work in a fast paced environment. Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
Physical Requirements On a continuous basis, sit at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.