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Service Consultant

Hyundai Motor America, Denver, CO, United States


Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education High School

Experience 1-3 years

Additional Information Are you a customer-focused professional with a passion for the automotive industry? Mountain Hyundai is looking for an experienced and motivated Hyundai Service Advisor to join our fast paced and customer-driven service department. We pride ourselves on delivering top-tier service and building long-term relationships with our clients-and we need someone who shares that commitment. Key Responsibilities: * Greet customers and assist them with service needs in a professional, courteous manner * Write accurate repair orders and coordinate with technicians * Clearly explain recommended maintenance and repairs * Keep customers informed throughout the service process * Ensure high levels of customer satisfaction and repeat business Requirements: * Prior experience as a service advisor (Hyundai or dealership experience preferred) * Strong communication and organizational skills * Working knowledge of vehicle systems and service processes * Experience with Hyundai DMS systems (Reynold & Reynolds) a plus * Valid driver's license and a professional appearance We Offer: * Competitive base salary + commission/bonus opportunities * Health, dental, and vision insurance * Paid time off and holidays * Ongoing Hyundai training and certification * A positive and supportive team environment If you're ready to take the next step in your automotive service career, we'd love to hear from you!

Employment Position: Full Time Salary: $60,000.00 - $144,000.00 Yearly Salary is negotiable. Zip Code: 80221