Director of Data Center Facilities
Truist Inc, Charlotte, NC, United States
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career_site_FAQ-1758133253710.pdf)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Director of Data Center Facilities executes enterprise data center strategy across a mission critical portfolio, driving capacity delivery, financial performance, and disciplined program execution. This role owns portfolio planning, capital and operating financials, program management, and governance for owned, leased, and multi tenant data center assets. The Director leads complex, multi year initiatives and major projects, establishes strong risk management and control frameworks, partners across technology, finance, legal, risk, and operations, and delivers clear, data driven recommendations to senior leadership to enhance critical operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Manage a team of critical facility service providers directly accountable for the deployment of ongoing building and facility services, supported by strategic vendor relationships, to provide safe, reliable, and available bank assets and operations as well.
Oversee the structure, governance, and execution protocols necessary to deliver centralized project and program management services for Mission Critical Facilities.
Ensure effective utilization of the asset lifecycle management program to optimize capital improvement spending while extending the useful life of building and equipment assets through monitoring, preventive maintenance, and performance tracking. Leverage asset data to identify and prioritize infrastructure capital projects that support long-term operational efficiency and delivery of new Critical Facility assets.
Serve as the primary point of contact for internal real estate partners and building occupants, delivering a high level of client service for all facility-related services and ensuring alignment with operational objectives with Technology.
Make leadership and operational decisions within established policies, procedures, and organizational objectives, exercising sound judgment and accountability.
Solve routine and non-routine problems of moderate to high complexity by evaluating alternatives and applying experience, judgment, use of AI and established precedents.
Identify and resolve technical, operational, risk management, and organizational challenges, escalating issues as appropriate and driving effective resolution.
Represent the organization in Mission Critical real estate and facility management professional organizations and associations, supporting industry engagement and best-practice awareness.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in Business, Finance, Engineering, Construction Management, or a related field, or equivalent education and experience
Minimum of 7 years of progressively responsible experience in facilities, real estate, mission-critical infrastructure, or related disciplines
Demonstrated leadership of complex portfolios with significant capital, operational, and risk exposure
Strong financial acumen, including ownership of budgets, forecasting, financial reporting, and analytical modeling
Proven ability to establish and operate within strong program governance and control frameworks
Exceptional communication skills, including experience preparing and delivering executive-level presentations and materials
Ability to lead cross-functional initiatives across technology, finance, legal, risk, and operations
Demonstrated success delivering large, multi-year programs and projects at scale
Proficiency with Microsoft Office and enterprise reporting tools Ability to travel, including occasional overnight travel
Preferred Qualifications:
MBA or other advanced graduate degree in Business, Finance, or a related discipline
Direct experience managing or supporting mission-critical or data center portfolios, including multi-tenant environments
Experience with portfolio scope refinement, standardized forecasting, and long-range capital planning ]
Strong background in program governance, financial reporting, executive dashboards, and decision-support modeling
Working knowledge of data center design, construction, commissioning, and delivery, including critical electrical and mechanical systems
Experience aligning facilities strategy with technology and infrastructure roadmaps
Demonstrated oversight of third-party risk management, vendor governance, and contractual compliance
Familiarity with real estate leases, multi-tenant agreements, and legal considerations affecting critical facilities
Experience with risk engineering, resilience planning, and disaster recovery for highly available environments
10.Background in financial services, banking, or other highly regulated industries
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify_Participation_Poster-1757074518541.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER_RightToWorkPoster-1757074222028.pdf)
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career_site_FAQ-1758133253710.pdf)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Director of Data Center Facilities executes enterprise data center strategy across a mission critical portfolio, driving capacity delivery, financial performance, and disciplined program execution. This role owns portfolio planning, capital and operating financials, program management, and governance for owned, leased, and multi tenant data center assets. The Director leads complex, multi year initiatives and major projects, establishes strong risk management and control frameworks, partners across technology, finance, legal, risk, and operations, and delivers clear, data driven recommendations to senior leadership to enhance critical operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Manage a team of critical facility service providers directly accountable for the deployment of ongoing building and facility services, supported by strategic vendor relationships, to provide safe, reliable, and available bank assets and operations as well.
Oversee the structure, governance, and execution protocols necessary to deliver centralized project and program management services for Mission Critical Facilities.
Ensure effective utilization of the asset lifecycle management program to optimize capital improvement spending while extending the useful life of building and equipment assets through monitoring, preventive maintenance, and performance tracking. Leverage asset data to identify and prioritize infrastructure capital projects that support long-term operational efficiency and delivery of new Critical Facility assets.
Serve as the primary point of contact for internal real estate partners and building occupants, delivering a high level of client service for all facility-related services and ensuring alignment with operational objectives with Technology.
Make leadership and operational decisions within established policies, procedures, and organizational objectives, exercising sound judgment and accountability.
Solve routine and non-routine problems of moderate to high complexity by evaluating alternatives and applying experience, judgment, use of AI and established precedents.
Identify and resolve technical, operational, risk management, and organizational challenges, escalating issues as appropriate and driving effective resolution.
Represent the organization in Mission Critical real estate and facility management professional organizations and associations, supporting industry engagement and best-practice awareness.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in Business, Finance, Engineering, Construction Management, or a related field, or equivalent education and experience
Minimum of 7 years of progressively responsible experience in facilities, real estate, mission-critical infrastructure, or related disciplines
Demonstrated leadership of complex portfolios with significant capital, operational, and risk exposure
Strong financial acumen, including ownership of budgets, forecasting, financial reporting, and analytical modeling
Proven ability to establish and operate within strong program governance and control frameworks
Exceptional communication skills, including experience preparing and delivering executive-level presentations and materials
Ability to lead cross-functional initiatives across technology, finance, legal, risk, and operations
Demonstrated success delivering large, multi-year programs and projects at scale
Proficiency with Microsoft Office and enterprise reporting tools Ability to travel, including occasional overnight travel
Preferred Qualifications:
MBA or other advanced graduate degree in Business, Finance, or a related discipline
Direct experience managing or supporting mission-critical or data center portfolios, including multi-tenant environments
Experience with portfolio scope refinement, standardized forecasting, and long-range capital planning ]
Strong background in program governance, financial reporting, executive dashboards, and decision-support modeling
Working knowledge of data center design, construction, commissioning, and delivery, including critical electrical and mechanical systems
Experience aligning facilities strategy with technology and infrastructure roadmaps
Demonstrated oversight of third-party risk management, vendor governance, and contractual compliance
Familiarity with real estate leases, multi-tenant agreements, and legal considerations affecting critical facilities
Experience with risk engineering, resilience planning, and disaster recovery for highly available environments
10.Background in financial services, banking, or other highly regulated industries
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify_Participation_Poster-1757074518541.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER_RightToWorkPoster-1757074222028.pdf)