Sales & Marketing Manager

Benefits: Employee discounts Flexible schedule Opportunity for advancement New Mom School is a community‑centered program designed to support moms through pregnancy and the first year of motherhood. Our studios provide expert‑led education, meaningful connection, and a welcoming space where moms can build their village. We are looking for a warm, organized, and proactive Program Manager who thrives in a sales‑focused role. This position plays a key role in growing the studio by managing incoming leads, enrolling new moms, coordinating events, maintaining community partnerships, and supporting social media engagement. The ideal candidate is highly responsive, detail‑oriented, and comfortable guiding conversations that lead to enrollment. Hours: Approximately 20 hours per week Location: Hybrid (remote work with some in‑studio responsibilities) Key Responsibilities Lead Follow‑Up & Enrollment Respond promptly to new leads from Momence, website inquiries, social media messages, and referrals Follow up with prospective moms through calls, texts, and emails to answer questions and guide them toward enrollment Schedule and conduct studio tours or informational calls with interested moms Track and manage leads in the CRM to ensure timely and consistent follow‑up Convert interested moms into enrolled participants in upcoming classes Bumps & Bagels Event Coordination Manage logistics and registrations for Bumps & Bagels events Personally confirm attendance and follow up with registrants before the event Help host the event day‑of, ensuring guests feel welcomed and supported Follow up with attendees after the event to answer questions and encourage enrollment Track attendance and conversion results to improve future events Partner Outreach & Community Relationships Maintain consistent outreach to key referral partners including OB offices, pediatricians, therapists, doulas, and local providers Coordinate partner visits, drop‑offs, and lunch‑and‑learn opportunities Track communication and follow up regularly to strengthen referral relationships Identify new local partnerships and community opportunities that support lead generation Client Experience & Retention Maintain communication with enrolled moms to ensure a positive program experience Monitor attendance and proactively reach out if a mom misses sessions or needs support Encourage continued participation in additional programs when appropriate Social Media Management Manage the studio’s Instagram account, including posting, stories, and engagement Respond to DMs and comments in a timely and professional manner Share upcoming classes, events, and community highlights Coordinate content using brand templates and guidance Sales Tracking & Reporting Track weekly enrollment activity and progress toward monthly goals Monitor lead sources, conversions, and event performance Provide regular updates on sales pipeline and outreach efforts Qualifications Strong communication and relationship‑building skills Comfortable with sales conversations and guiding prospective clients toward enrollment Highly organized with strong attention to detail and follow‑through Ability to manage multiple conversations and tasks simultaneously Experience with CRM tools, scheduling systems, or social media platforms preferred Passion for supporting new moms and building community Compensation Starting at $25/hour , with opportunities for quarterly bonuses! Flexible work from home options available. #J-18808-Ljbffr